Erick Collins
Interlochen,MI
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
7
7
years of professional experience
Work History
E-Commerce Team Lead
Goodwill Northern Michigan
09.2016 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Audited team performance and compliance with average goal standards.
Education
High School Diploma -
Frankfort Jr. Sr. High School
Frankfort, MI06.2009
Skills
- Staff Assignments
- Microsoft Excel
- Testing Devices
- Customer Experience
- Attendance Documentation
- Project Requirements
- Staff Support
- Production Monitoring
- Accurate Documentation
- Performance Improvement
- Lean Kaizen
- Task Monitoring
- Crew Oversight
Timeline
E-Commerce Team Lead
Goodwill Northern Michigan
09.2016 - Current
High School Diploma -
Frankfort Jr. Sr. High School
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