Arthur Aguirre
Fresno,CA
Summary
Accomplished Sales Director at Coded Solutions, adept in CRM usage and building customer relationships, I've driven sales through strategic leadership and effective communication. My background includes a proven track record in exceeding sales goals and enhancing team collaboration, demonstrating a unique blend of technical and interpersonal skills.
Overview
19
19
years of professional experience
Work History
Customer Service Representative
US Auto Force
Fresno , CA
12.2020 - Current
- Taking sales calls, Coordinating large quantity orders with operations to ensure prompt and efficient arrival of product.
- Resolved clients concerns in a timely manner
- Processing returns to keep clients accounts active
- Building relationships through honesty, integrity, and reliability. This allows me to supercede customers expectations of service
- Used multiple CRM systems
Store Manager
Discount Tire Service Center
Fresno , CA
06.2018 - 12.2020
- Maintaining store budgets, personnel, advertising, supplies and daily operations
- Using daily meetings to coordinate with staff regarding promotions, safety issues and performance.
- Creating achievable performance goals with roadmap to accomplish them, keeping track of weekly performance
- Daily inspections of equipment
- Follow up with prospects including warm and cold leads
Sales Director
Coded Solutions
Fresno , CA
01.2015 - 06.2018
- Sold front end and back end IT products, including HTML, CSS, JSS, SQL etc
- Building value in novel and custom products to drive sales, ensuring customer satisfaction and addressing any issues
- Cold calling, appointment scheduling, product demonstrations, most importantly closing deals
- Daily meetings including sales training, roadmap to success including setting and achieving goals individually and as part of a team
- Consistently keeping our CEO informed and up to date of operations
Internet Sales Manager
Mercedes-Benz of Fresno
Fresno, CA
05.2006 - 01.2015
- Verifying incoming emails to ensure we only sold vehicles domestically, and not to outside shipping yards
- Set appointments with customers, going above and beyond to meet expectations.
- Doing product demonstrations, test drives, arranging for delivery and set up of all features like Bluetooth and comfort settings
- Maintaining relationships with customers to ensure repeat business
- Updating website to reflect current inventory
- Meeting and exceeding personal sales goals
- Fleet sales
Education
Associate of Science - Science
Fresno City College
Fresno, CA06-1996
Skills
- Customer service
- Order processing
- CRM usage
- Product knowledge
- Sales support
- Relationship management
- Effective communication
- Team collaboration
- Conflict resolution
- Problem solving
- Inventory management
- Time management
Timeline
Customer Service Representative
US Auto Force
12.2020 - Current
Store Manager
Discount Tire Service Center
06.2018 - 12.2020
Sales Director
Coded Solutions
01.2015 - 06.2018
Internet Sales Manager
Mercedes-Benz of Fresno
05.2006 - 01.2015
Associate of Science - Science
Fresno City College
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