Arthur Barbosa
Miami,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Account Manager
360 Service Provider
08.2023 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Manager
Print And Post
11.2022 - Current
- Mentored and trained new employees on company policies and procedures
- Analyzed and resolved quality and customer service issues, recommending system improvements
- Communicated plans and actions to meet departmental goals
- Managed company orders, expenditures and sales to meet budget and revenue targets
- Handled employee discipline and termination according to company policies
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
Assistant Manager
Mac Parking
12.2018 - 11.2022
Education
BBA - Accounting And Business Management
Florida National University
Hialeah, Florida03.2023
Skills
- Team Leadership
- Sales and Marketing
- Schedule Preparation
- Finance and Accounting Operations
- English
- Portuguese
- Spanish
Awards
Continental Athletic Conference Men´s Soccer - All Tournament Soccer Team
Extracurricular Activities
Assistant Coach Junior Varsity Team (Florida National University)
Timeline
Account Manager
360 Service Provider
08.2023 - Current
Manager
Print And Post
11.2022 - Current
Assistant Manager
Mac Parking
12.2018 - 11.2022
BBA - Accounting And Business Management
Florida National University
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