Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arthur Charles

Metcalfe,MS

Summary

Dynamic professional with over 20 years of experience in maintenance and customer service. Proven track record at Lowe's, achieving over a million in sales while excelling in customer relationship building. Skilled in preventive maintenance and adept at supervising teams, ensuring operational efficiency and safety in high-pressure environments.

Overview

2022
2022
years of professional experience

Work History

Maintenance Tech

Dollar General
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Correctional Officer

Arkansas Department Of Corrections
07.2019 - 06.2021
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Sales Specialist

Lowes Home Improvment
01.2012 - 06.2019
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.

Education

Diploma -

Eisenhower High School
Houston, Tx

Skills

    Sold million in sales in 2019 at lowes

    I have skills in supervision of 20 pe

    ople

    Skilling operating small and large machines

    Over 20yrs Forklift experience

  • Preventive Maintenance
  • Building maintenance
  • Hand and power tools
  • Customer relationship building
  • Upselling and cross selling
  • Lead generation
  • Customer relations
  • Product and service sales

Timeline

Correctional Officer

Arkansas Department Of Corrections
07.2019 - 06.2021

Sales Specialist

Lowes Home Improvment
01.2012 - 06.2019

Maintenance Tech

Dollar General

Diploma -

Eisenhower High School

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Arthur Charles