Arthur Crouch
Byrdstown,TN
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Automotive Technician with 8 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Fiber Optic Technician
Owens Telecom Services
08.2023 - 02.2024
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
Automotive Technician
Roy's Auto Repair
09.2020 - 07.2023
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Automotive Technician
Watsons Auto Sales
10.2017 - 08.2020
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
Tcat Livingston
Livingston, TN 07.2015 - 05.2017
High School Diploma -
Pickett County High
Byrdstown, TN05.2015
Skills
Fiber Optic Safety
OTDR Operation
Fusion Splicing
Fiber Optic Terminations
Strong Work Ethic
Changing tires
Engine repair
Problem-Solving
Safety awareness
Changing Oil
Valid Driver's License
Hand and power tools
Brake systems understanding
Preventive Maintenance
Replacing parts
Diagnostic abilities
Certification
- Brakes Certification (A5) - National Institute for Automotive Service Excellence.
- Maintenance and Light Repair Certification (G1) - National Institute for Automotive Service Excellence.
- Suspension and Steering Certification (A4) - National Institute for Automotive Service Excellence.
Timeline
Fiber Optic Technician
Owens Telecom Services
08.2023 - 02.2024
Automotive Technician
Roy's Auto Repair
09.2020 - 07.2023
Automotive Technician
Watsons Auto Sales
10.2017 - 08.2020
Tcat Livingston
07.2015 - 05.2017
High School Diploma -
Pickett County High