Arthur De La Torre
Salinas,Merced
Summary
Accomplished Service Technician with a proven track record at Sunnyvale Cdjr, specializing in installation and repair alongside exceptional customer service skills. Diagnosing and troubleshooting, significantly enhancing machine performance and safety. Committed to continuous learning and development, fostering team growth and operational excellence.
Overview
2
2
years of professional experience
Work History
Service Technician
Sunnyvale Cdjr
03.2023 - 10.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
Service Technician
Seaside Cdjr
12.2022 - 03.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
Education
High School Diploma - Wheel And Alignment, Engine Rebuild, Autobody
Alisal High
Salinas, CA06.2003
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Troubleshooting and diagnosis
Timeline
Service Technician
Sunnyvale Cdjr
03.2023 - 10.2024
Service Technician
Seaside Cdjr
12.2022 - 03.2023
High School Diploma - Wheel And Alignment, Engine Rebuild, Autobody
Alisal High