Arthur Havran
Saint Paul,MN
Summary
Results-driven supervisor with proven expertise in training staff, optimizing workflows, and enhancing operational efficiency. Committed to fostering effective communication and team collaboration to achieve service excellence.
Overview
6
6
years of professional experience
Work History
Full Time Supervisor
UPS
Maple Grove, Minnesota
12.2021 - Current
- Supervised team schedules to ensure timely package deliveries.
- Coordinated daily operations to meet service standards and deadlines.
- Monitored and supervised daily operations of the time office, ensuring all employees were clocked in and out correctly.
- Monitored workflow efficiency and identified process improvements.
- Assessed staffing needs to ensure adequate coverage during peak periods of business activity.
- Collaborated with management to resolve staffing issues effectively.
- Trained staff on operational procedures and safety protocols.
- Implemented training programs for new employees on best practices.
- Communicated operational updates to team members regularly.
- Collaborated with Human Resources department to ensure compliance with state regulations regarding timekeeping practices.
- Performed regular maintenance checks on all timekeeping equipment in order to maintain accuracy.
- Audited employee records regularly for accuracy and completeness of information.
- Prepared monthly summaries of total hours worked by each employee for budgeting purposes.
- Created reports related to labor costs, payroll expenses, and other relevant data.
- Resolved conflicts between employees over scheduling issues or absences from work.
- Provided guidance and advice to staff members regarding their working hours.
- Analyzed current trends in labor utilization and presented findings to management team.
Package Delivery Driver
UPS
Eagan, Minnesota
10.2020 - 12.2021
- Delivered exceptional customer service during package drop-offs and pickups, enhancing customer satisfaction.
- Delivered packages efficiently within designated routes and timeframes.
- Navigated routes using GPS technology to optimize delivery efficiency.
- Conducted vehicle inspections and promptly reported maintenance needs to ensure safe and reliable delivery.
- Loaded and unloaded packages while ensuring proper handling procedures were followed.
- Adhered to company policies and local regulations during all driving activities.
- Verified delivery addresses for accuracy and completeness., obtaining signatures from customers, and providing direction to customers regarding package delivery.
Education
High School Diploma -
Shakopee Highschool
Shakopee01-2012
Skills
- Timekeeping management
- Schedule coordination
- Workflow optimization
- Process improvement
- Compliance monitoring
- Data analysis
- Operational oversight
- Staff training
- Team coordination
- Operational communication
- Report generation
- Team presentations
- Delegation
Accomplishments
- I was the Intern manager for the Maple Grove Night sort from 2025 to 2026
Timeline
Full Time Supervisor
UPS
12.2021 - Current
Package Delivery Driver
UPS
10.2020 - 12.2021
High School Diploma -
Shakopee Highschool