Jayde Joseph
Sparks,NV
Summary
Results-driven Time Supervisor known for unparalleled productivity and task efficiency. Specialize in time management, workflow optimization, and employee scheduling. Possess strong leadership, communication, and problem-solving skills that contribute to achieving project deadlines and meeting organizational goals. Excel in fast-paced environments by leveraging adaptability and strategic planning abilities.
Overview
1
1
Language
4
4
years of professional experience
Work History
Full time supervisor
Vans
Reno, Nevada
04.2022 - 09.2026
- Supervised daily operations and ensured compliance with company policies.
- Trained staff on customer service standards and product knowledge.
- Managed inventory levels and coordinated restocking efforts with the team.
- Monitored employee performance and provided regular constructive feedback to enhance individual development.
- Implemented process improvements to enhance workflow efficiency in the store.
- Assisted in scheduling shifts to optimize staff coverage during peak hours.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Monitored and supervised daily operations of the time office, ensuring all employees were clocked in and out correctly.
- Collaborated with management to develop training materials for new employees.
- Assessed staffing needs to ensure adequate coverage during peak periods of business activity.
- Managed disputes between employees concerning missed shifts or incorrect timesheet entries.
- Performed regular maintenance checks on all timekeeping equipment in order to maintain accuracy.
- Provided guidance and advice to staff members regarding their working hours.
- Developed schedules for staff members based on job requirements and availability.
- Responded to customer questions regarding products, prices and availability.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Fostered a positive and motivating work environment, resulting in increased team morale and engagement.
- Streamlined workflow processes, improving efficiency and reducing project completion times.
- Enforced company policies on attendance, punctuality, and overtime.
- Implemented new procedures related to tracking time off for holidays or special events.
Part time sales leader
Express Factory Outlet
Sparks, NV
12.2023 - 07.2026
- Led sales teams to enhance customer engagement and satisfaction.
- Empowered team to exceed sales quotas through regular training, effective coaching and close mentoring.
- Mentored team members on effective sales techniques and customer service.
- Developed training programs for new staff to improve product knowledge.
- Conducted training sessions for new sales staff, equipping them with essential skills for success in their roles.
- Provided leadership and direction to motivate a high performing sales team.
- Monitored sales team performance against targets, delivering actionable feedback to enhance individual contributions.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Oversaw cash register operations to ensure accurate transactions using POS system and processing sales and returns.
- Provided every customer with comprehensive assistance upon entering the store through merchandise selection and completion of purchases.
- Engaged casual shoppers to provide insights on featured products and recommend merchandise, thereby increasing sales opportunities.
- Oversaw daily operations ensuring compliance with company policies and standards.
- Assisted in strategic planning and the setup of merchandise displays to promote target products and attract customer traffic.
Assistant Store Manager
Finish line
Reno, NV
04.2022 - 10.2024
- Supervised daily store operations and ensured compliance with company policies.
- Trained and developed staff to deliver exceptional customer service experiences.
- Managed inventory levels and coordinated stock replenishment processes effectively.
- Assisted in implementing visual merchandising standards to enhance product displays.
- Collaborated with management to create promotional strategies for seasonal sales.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Conducted regular staff meetings to share updates and align team goals.
- Monitored sales trends and identified opportunities for optimizing store performance.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Handled scheduling for store shifts to achieve adequate staffing.
- Maintained inventory by checking merchandise to determine levels.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Reviewed monthly sales and performance reports to inform operational planning and decision-making.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
San Clemente High School
San Clemente, CASkills
- Staff scheduling
- Workforce management
- Inventory management
- Stock management
- Performance monitoring
- Sales performance analysis
- Customer issue resolution
- Employee training
- Mentoring staff
- Team leadership
- Customer service
- Schedule coordination
- Task prioritization
- Verbal and written communication
Languages
English
Native/ Bilingual
Timeline
Part time sales leader
Express Factory Outlet
12.2023 - 07.2026
Full time supervisor
Vans
04.2022 - 09.2026
Assistant Store Manager
Finish line
04.2022 - 10.2024
San Clemente High School