Summary
Overview
Work History
Education
Skills
LANGUAGES
Software
Timeline
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Arthur Jean Pierre

Silver Spring,MD

Summary

Results-driven IT and Cybersecurity professional with experience in network security, system administration, and technical support. Skilled in vulnerability detection, incident response, and troubleshooting complex technical issues. Strong analytical problem-solver with experience collaborating in fast-paced environments. Also experienced in audiovisual and television production, supporting technical operations and media systems.

Overview

19
19
years of professional experience

Work History

IT Coordinator

University of Maryland, College Park
12.2022 - Current
  • Implemented cybersecurity policies to improve system security.
  • Maintained secure data backups to protect critical information.
  • Provided end-user IT support and resolved hardware, software, and network issues quickly.

Technical Lead

Encore Global
07.2020 - 12.2022
  • Audio Visual Lead Supervisor and Video Specialist
  • Operating complex audio-visual systems for various event and presentations

Multimedia Producer

United States Agency for Global Media (USAGM)
06.2016 - 05.2021
  • Plan and execute video production workflows, including scripting, shooting, and editing.
  • Manage audio recording, mixing, and mastering for clear and impactful sound design.

Maintenance Technician

Five Star Residency of Chevy Chase
01.2007 - 06.2016
  • Repair electrical systems, Maintain plumbing and sewage systems, Conduct preventative maintenance.

Education

Bachelor of Science - Cyber Security

University of Maryland Global Campus
College Park, MD

Associate of Applied Science - Broadcasting Media Production

Montgomery College
Rockville, Maryland

Skills

  • Administer business network solutions
  • Network hardware troubleshooting
  • Proficient in Adobe Creative Suite for media production
  • Proficient audiovisual technician for setup and troubleshooting

LANGUAGES

English, French, and Haitian Creole

Software

CompTIA Network (N10-009)

Complete A Guide to IT Hardware and Software (1201/1202)

Adobe Premiere Pro, Photoshop, Illustrator, In Design, After Effect, Audition, Animation, Lightroom; Microsoft Word, Excel, and Powerpoint

Timeline

IT Coordinator

University of Maryland, College Park
12.2022 - Current

Technical Lead

Encore Global
07.2020 - 12.2022

Multimedia Producer

United States Agency for Global Media (USAGM)
06.2016 - 05.2021

Maintenance Technician

Five Star Residency of Chevy Chase
01.2007 - 06.2016

Bachelor of Science - Cyber Security

University of Maryland Global Campus

Associate of Applied Science - Broadcasting Media Production

Montgomery College
Arthur Jean Pierre