manage 7 routes in the east valley with weekly rental revenue of
$80,000.
responsibilities include accounts receivable for all routes reviewing and assigning responsibilities in accordance with aging report
maintaining customer retention which sit at 97%
Training new staff on job duties, company policies and safety procedures for rapid onboarding.
Customer Development Representative
UniFirst
Phoenix, Arizona
08.2017 - 09.2019
Influenced customers to grow sales, improve service and identify customer service and logistics efficiencies by utilizing new techniques, tools and information systems.
Used latest information systems and business analytical tools to support decision-making.
Conducted central and regional negotiations, business reviews and follow-up with regional and divisional representatives.
Monitored sales and other performance indicators and took action to improve performance.
Route Sales Representative
Aramark Uniform & Career Apparel
Phoenix, Arizona
03.2004 - 07.2017
Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Boosted revenues by upselling and cross-selling products to new and established customers.
Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.