Jackie Griffin
Conway,AR
Summary
Reliable employee seeking Customer Service position. Offering excellent communication and good judgment.
Overview
27
27
years of professional experience
Work History
Route Supervisor
Pulaski County Special School District
Little Rock, AR
10.1990 - 07.2017
- Worked closely with personnel, customers and contractors to resolve problems.
- Motivated workers to exceptional performance through implementation of new strategies.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Education
BBA - Business Administration And Management
Philander Smith College
Little Rock, AR07.1986
Skills
- Organizational Requirements Monitoring
- Workforce Management
- Logistics Processes Planning
- Employee Performance Reviews
- Maintenance and Repair Orders
- Complex Problem-Solving
- Standards Documentation
- Improvement Recommendations
- Route Planning Software
- Emergency Operating Procedures
- Interpersonal Communication Skills
- Worker Supervision
- Operations Control
- Budget Preparation and Management
- Route Auditing
- Organizational Management
Timeline
Route Supervisor
Pulaski County Special School District
10.1990 - 07.2017
BBA - Business Administration And Management
Philander Smith College