Arthur Poland
Sarasota,FL
Summary
Accomplished Insurance and Real Estate Agent with a proven track record from both insurance and real estate industries. Excelled in client acquisition, skilled in negotiation and CRM software, adept at fostering client relationships and driving sales growth.
Overview
10
10
years of professional experience
Work History
Insurance Agent
Arthur Poland
Remote
10.2020 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Utilized CRM software to manage client relationships.
- Maintained a persistency rate of 85% for policies sold, and kept a 22% close ratio with 70% being a one-call close.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
Real Estate Agent
Exp Realty
Remote
01.2020 - 12.2021
- Educated clients on various investment options, empowering them to make well-informed decisions about their finances.
- Provided exceptional customer service by promptly addressing inquiries or concerns from both existing and potential clients.
- Leveraged strong communication skills to build trust with clients and maintain high levels of retention over time.
- Made 100 dials daily to identify off-market properties that were distressed and negotiated contracts between the seller and investor.
- Provided creative financing solutions in order to close the deal
Real Estate Agent
Keller Williams NYC
New York, NY
11.2015 - 01.2020
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Presented purchase offers to sellers for consideration.
- Averaged 1.5 condo sales a month between $1M to $2.5M and 5 rentals a month averaging $7K/monthly rent.
- Developed targeted marketing campaigns for luxury properties, attracting qualified buyers and securing high-value transactions.
Real Estate Agent
Coldwell Banker
New York, NY
03.2014 - 11.2015
- Averaged 75 rentals annually with an average rent of $3.5K
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Education
Some College (No Degree) - Business Administration
Rockland Community College
Suffern, NYSkills
- Highly Professional
- Works well independently
- Lead Follow Up
- Sales closing
- Tech-Savvy
- Sales Presentations
Timeline
Insurance Agent
Arthur Poland
10.2020 - Current
Real Estate Agent
Exp Realty
01.2020 - 12.2021
Real Estate Agent
Keller Williams NYC
11.2015 - 01.2020
Real Estate Agent
Coldwell Banker
03.2014 - 11.2015
Some College (No Degree) - Business Administration
Rockland Community College