Arthur Rauschenberger
SHEPHERD,MI
Summary
Experienced satellite installation technician with 30+ years in residential service, known for reliable installations, customer transparency, and 5-star satisfaction results. Skilled in troubleshooting, resource planning, and adaptive execution. Experienced satellite installation technician with 30+ years supporting residential customers. Strong in troubleshooting, clear communication, and reliable service, with a record of 5-star recognition and high customer satisfaction.
Overview
33
33
years of professional experience
Work History
Satellite Installation Technician
Self-employed
Shepherd, MI
03.1994 - Current
- Supported residential satellite customers since 1994.
- Supported multiple companies as installer, service technician, trainer, dispatcher, and operations manager, ensuring high-quality installation and service.
- Currently engaged in contract work to provide installation services. with Hometown Services as an installer.
- Fulfilled responsibilities as a dealer for HughesNet for 17 years until business plan restructuring in 2025.
- Initiated customer interactions through door-to-door sales to build client base., then advanced into technician work.
- Earned 5-star technician recognition and numerous customer satisfaction awards.
- Worked with C Band Systems, Dish Network, DirecTV, Primestar, HughesNet, and Viasat.
Education
Certificate in Corrections Department, MI - Criminal Justice
Mid Michigan Community College
Harrison, MI05-1992
Skills
- Installation quality assurance
- Technical troubleshooting
- Inventory management
- Adaptive planning and execution
- Customer communication and transparency
- Self-motivated problem solver
Timeline
Satellite Installation Technician
Self-employed
03.1994 - Current
Certificate in Corrections Department, MI - Criminal Justice
Mid Michigan Community College