Arthur Summers III
Elyria,OH
Summary
Accomplished Sales Representive with proven record of exceeding product revenue and customer targets. Versed in product sales and current market trends. Commended for consistently improving customer satisfaction and relationships to maximize retention.
Overview
12
12
years of professional experience
Work History
Owner/Operator Driver
Common Sense Transportation LLC
ELYRIA, OH
06.2023 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Created marketing strategies to drive revenue and increase brand visibility.
Market Sales Associated
Allstate Insurance Co
Cleveland , OH
06.2022 - 06.2023
- Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- Planned and implemented marketing events to promote store and available products.
Outside Sales Representative
Terminix
Middleburgh Ht. , Ohio
03.2016 - 06.2022
- Educated customers on product features and technical details to highlight benefits.
- Utilized upselling techniques to maximize revenue.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
Customer Service Representative
Time Warner Cable
Garfield Heights, OH
01.2014 - 02.2016
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Documented conversations with customers to track requests, problems and solutions.
- Assisted customers in making payments on accounts and setting up payment plans.
Sales Agent
SP Data
Cleveland , OH
01.2013 - 01.2014
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
Insurance Agent
Insurance Quotes For 1
Cleveland, Ohio
01.2012 - 02.2013
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- Analyzed customer needs and provided best options, upselling products and services.
Education
Electrician
Kaplan Career Institute - Brooklyn
Cleveland, OH01.2005
Some College (No Degree) - Nursing
Cuyahoga Community College
Cleveland, OHSkills
- Sales Cycle Management
- Customer Service
- Account Management
- Relationship Building
- Networking
Timeline
Owner/Operator Driver
Common Sense Transportation LLC
06.2023 - Current
Market Sales Associated
Allstate Insurance Co
06.2022 - 06.2023
Outside Sales Representative
Terminix
03.2016 - 06.2022
Customer Service Representative
Time Warner Cable
01.2014 - 02.2016
Sales Agent
SP Data
01.2013 - 01.2014
Insurance Agent
Insurance Quotes For 1
01.2012 - 02.2013
Electrician
Kaplan Career Institute - Brooklyn
Some College (No Degree) - Nursing
Cuyahoga Community College
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