Arthur White
Houston,TX
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
IQ / Medicare Sales Representative
09.2022 - 12.2022
- Developed marketing strategies, developed a new clientele and maintained client relations
- Pre-sales strategies and client education.
Estimator Sales Rep, Customer Service Representative
Revue Construction LLC
01.2020 - 08.2022
- Conferred with contractors and potential clients on submitted Bids to ensure sale
- Did cost analysis to ensure the best price for clients
- Worked with the marketing team to expand growth
- Supported event marketing effort by planning, executing, and following up
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Updated account information to maintain customer records
03.2018 - 12.2020
- Address customers courteously using suitable methods and problem-solving skills
- Responded to telephone inquiries and complaints following standard operating procedures (SOP)
- Updated and maintained database with accurate customer information and timely data entry
- Provided account information to customers and explained bill policies and customer rights
- Mentored new employees during and after training
- Skilled at working independently and collaboratively in a team environment
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
Education
Degree -
University of Phoenix
Project Management, Business
Liberty University
Diploma - undefined
Richard King High School
2018
Skills
- Consultative Sales, customer service, contract negotiations, and management, account development, brand management, and client relations
- General sales techniques
- Sales initiatives and techniques
- Consultative sales techniques
- Sales tools and techniques
- Strategic sales techniques
- Insurance Industry Knowledge
- Service Quality
- Explaining Benefits
- Explaining Policies
- Customer Referrals
- Consultative Sales Approach
- Digital Marketing
- Administrative Support
- Billing Procedures
- Lead Conversion
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
IQ / Medicare Sales Representative
09.2022 - 12.2022
Estimator Sales Rep, Customer Service Representative
Revue Construction LLC
01.2020 - 08.2022
03.2018 - 12.2020
Degree -
University of Phoenix
Project Management, Business
Liberty University
Diploma - undefined
Richard King High School