Arthur Zmrutyan
Los Angeles,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner/Operator
Mattress By Appointment Glendale
07.2021 - 04.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Tow Truck Driver Assistant
Johns Towing
02.2018 - 03.2021
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Bank Teller
Bank of America
06.2012 - 09.2017
- Provide a positive customer experience
- Processing banking transactions
- Recommending products based on financial goals
- Sharing digital solutions
- Responding to customer inquires and concerns
Education
Certification - Automotive Estimating
Automotive Appraisal Academy
Van Nuys, CA07.2024
High School Diploma -
John Marshall Senior High School
Los Angeles, CA05.2010
Skills
- Customer relationship development
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Self Motivation
- Analytical Thinking
- Risk Assessment
Certification
- Automotive Appraisal Certification
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Timeline
Owner/Operator
Mattress By Appointment Glendale
07.2021 - 04.2024
Tow Truck Driver Assistant
Johns Towing
02.2018 - 03.2021
Bank Teller
Bank of America
06.2012 - 09.2017
Certification - Automotive Estimating
Automotive Appraisal Academy
High School Diploma -
John Marshall Senior High School
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