Arthur McGuire
Houston,TX
Summary
With a proven track record at Homeland Security US Department (GEO Group), I excel in maintaining safety and enhancing security protocols. Skilled in CCTV surveillance and adept at conflict de-escalation, I have significantly improved facility safety. My strong relationship-building abilities ensure effective team and client communications, showcasing my commitment to superior customer service and secure environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Homeland Security US Department (GEO Group)
03.2024 - Current
- Maintained a safe environment for Illegal Immigrants as they a wait the out come of there deportation case and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Fleet Agent
American Airlines
06.2022 - 05.2024
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Psychiatric Technician
Medical City Green Oaks Hospital
03.2022 - 03.2024
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
Psychiatric Technician II
Harris County Psychiatric Center
01.2020 - 01.2022
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
Juvenile Supervision Officer
Harris County Juvenile Probation Department
06.2016 - 11.2019
- Established rapport with troubled youth by demonstrating empathy, respect, and genuine concern for their wellbeing.
- Collaborated with multi-disciplinary teams to create comprehensive care plans tailored to individual needs and goals.
- Participated in ongoing professional development opportunities to stay informed about best practices in juvenile justice settings.
- Leveraged strong communication skills to liaise with court personnel, probation officers, and other community stakeholders in the best interests of each juvenile.
Juvenile Correctional Officer
Brazoria County
03.2013 - 06.2019
- Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Improved facility safety by conducting thorough and consistent security checks.
- Documented daily activities and progress reports, ensuring accurate record-keeping for each resident''s file.
- Conducted room searches to prevent contraband from entering the facility, maintaining a safe living environment for all residents.
Education
High School Diploma -
Meadowdale High School
Dayton05-1996
Skills
- Report writing
- Incident reporting
- CCTV surveillance
- Superior customer service
- Physical fitness
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
Certification
- Loss Prevention Certified (LPC) – Loss Prevention Foundation.
- HospitalBased Violence Intervention Program Training Certificate – Health Alliance for Violence Intervention.
- Crisis Prevention Intervention (CPI) Certification - Crisis Prevention Institute.
- CPR
Timeline
Security Officer
Homeland Security US Department (GEO Group)
03.2024 - Current
Fleet Agent
American Airlines
06.2022 - 05.2024
Psychiatric Technician
Medical City Green Oaks Hospital
03.2022 - 03.2024
Psychiatric Technician II
Harris County Psychiatric Center
01.2020 - 01.2022
Juvenile Supervision Officer
Harris County Juvenile Probation Department
06.2016 - 11.2019
Juvenile Correctional Officer
Brazoria County
03.2013 - 06.2019
High School Diploma -
Meadowdale High School
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