Artiriska Newcost
Port Arthur,TX
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
13
13
years of professional experience
Work History
CCA (City Carrier Assistance)
United States Postal Service, USPS
12.2023 - Current
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Collaborated with team members to meet and exceed performance goals consistently.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Developed strong relationships with clients, providing excellent customer service and support.
Human Resources Assistant
HEB Store
01.2012 - 02.2023
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Education
High School Diploma -
Memorial High School
Port Arthur, TX05.2004
Skills
- Cost Reduction
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Administrative Skills
- Office Administration
Timeline
CCA (City Carrier Assistance)
United States Postal Service, USPS
12.2023 - Current
Human Resources Assistant
HEB Store
01.2012 - 02.2023
High School Diploma -
Memorial High School