Artis Johnson
Sparks ,NV
Summary
Proven leader with a track record of enhancing customer satisfaction and employee productivity at BMO Bank. Skilled in banking operations and team management, I excel in creating high-performance cultures and fostering strong business partnerships. Demonstrated ability to multitask and solve problems, ensuring both staff and customer loyalty.
Professional with significant expertise in banking industry, prepared to drive operational excellence and customer satisfaction. Known for strong leadership, fostering collaborative team environments, and adapting to changing needs seamlessly. Adept in financial analysis, risk management, and customer relationship management. Dependable and results-focused, ensuring that organizational goals are met efficiently.
Overview
5
5
years of professional experience
Work History
Bank Manager, Assistant Vice President
BMO Bank
04.2020 - Current
- Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Built strong relationships with local businesses, fostering partnerships that benefited both parties.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Developed a loyal customer base through personalized service and tailored financial solutions.
- Cultivated a high-performance culture within the branch by setting clear expectations and rewarding top performers accordingly.
Overnight Stocker
Smiths
10.2023 - 06.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Education
Associate of Arts - Liberal Arts
Feather River Community College
Quincy, CA12-2006
Skills
- Credit analysis
- Teller auditing
- Banking operations
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Team Management
- Cash handling expertise
- Team building
- Time management abilities
Timeline
Overnight Stocker
Smiths
10.2023 - 06.2024
Bank Manager, Assistant Vice President
BMO Bank
04.2020 - Current
Associate of Arts - Liberal Arts
Feather River Community College