Artisha Johnson
St Louis,MO
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Internet Repair Specialist
Spectrum
09.2021 - 09.2022
- Provide a friendly environment when assisting customers with their internet service.
- Maintained professionalism all while providing a friendly environment when assisting customers with connection issues.
- Provide resolutions for customers who struggle with troubleshooting their equipment.
- Demonstrate excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled escalated customer complaints effectively, leading to satisfactory resolutions for both the customer and the company.
Customer Sales Associate
Mobile On The Run
06.2019 - 06.2020
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
- Adhered to company safety policies regarding floor management and customer interactions.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted sales revenue through the effective demonstration of product features and benefits.
- Rotated merchandise according to supervisor direction, maintaining fresh and attractive sales floor displays.
Petroleum Supply Specialist
US Army
07.2016 - 07.2018
- Assembled refueling systems and equipment and performed quality assurance.
- Handled and transported fuel to vehicles and aircraft.
- Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
- Maintain professionalism and discipline while serving in duty uniform and in civilian attire.
- Help set up Fuel System Supply Points to provide fuel for ground vehicles and aircrafts.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Team Member
White Castle
05.2014 - 07.2016
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Operator 1 Certification - HVAC Installation And Repair
Saint Louis Community College
St Louis, MO05.2018
High School Diploma -
Hazelwood East High School
St Louis, MO06.2016
Skills
- Diagnostic Testing
- Customer Service
- Mechanical skills
- Network configuration
- Technical diagnosis
- Problem-solving abilities
- Critical Thinking
- Call center experience
- Problem Resolution
Timeline
Internet Repair Specialist
Spectrum
09.2021 - 09.2022
Customer Sales Associate
Mobile On The Run
06.2019 - 06.2020
Petroleum Supply Specialist
US Army
07.2016 - 07.2018
Team Member
White Castle
05.2014 - 07.2016
Operator 1 Certification - HVAC Installation And Repair
Saint Louis Community College
High School Diploma -
Hazelwood East High School