Hunter Haley
Louisville,KY
Summary
Professional with strong expertise in client relations, negotiation, and market analysis. Adept at fostering team collaboration and consistently achieving high-impact results. Highly adaptable, with skills in financial planning, risk management, and regulatory compliance. Known for reliability and flexibility in dynamic environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Internet Repair Specialist
Spectrum Business
04.2022 - Current
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and system updates multiple times per work day.
- Increased customer satisfaction by providing timely and efficient repairs on various electronic devices over phone call and web services. Meeting or exceeding the 80% customer satisfaction rating.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
Porter
Blue Grass Automotive
11.2021 - 05.2022
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Achieved safe driving records by consistently following traffic rules and regulations.
Marketing Representative
AmeriSave Mortgage
12.2020 - 01.2021
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Partnered with sales teams to develop and execute marketing initiatives that supported customer acquisition and retention goals.
Customer Service Representative
Bluegrass karting and events
07.2019 - 11.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Associate's - Business
Western Kentucky University
Bowling Green, KY07.2018
High school diploma - undefined
Trinity High School
Louisville, KY07.2016
Skills
- Customer service
- Business growth
- Business relationship building
- Negotiation expertise
- Documentation expertise
- Marketing strategies
- Financial analysis
- Markets research
Accomplishments
Met or exceeded all performance goals by maintaining a high level of success at the customer level and guaranteeing satisfaction.
Resolved personal frustrations customers have using empathetic and professional communication.
Maintained exceptional punctuality regardless of remote or in person positioning, remaining available any time it's expected.
Certification
- Driver's License
- Motorcycle License
Affiliations
- Western Kentucky Rugby
- August 2016 to July 2018
Languages
English
Native or Bilingual
Interests
The automotive industry and the world that is car culture is my true passion I have spent the last twenty years of my life unconsciously developing soft skills for the automotive industry And have surrounded myself with professionals from every corner of the car market to ensure that my skills only grow and never stagnate
While I learn and grow in the automotive industry I also maintain a focus on good health habits like climbing and dieting to maintain a lifestyle that will allow me to continue to grow
Timeline
Internet Repair Specialist
Spectrum Business
04.2022 - Current
Porter
Blue Grass Automotive
11.2021 - 05.2022
Marketing Representative
AmeriSave Mortgage
12.2020 - 01.2021
Customer Service Representative
Bluegrass karting and events
07.2019 - 11.2020
High school diploma - undefined
Trinity High School
Associate's - Business
Western Kentucky University
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