Artrice Fluker
Mishawaka,IN
Summary
Executive Assistant with 19+ years of administrative and client-facing experience, skilled in office management, CRM systems, compliance management, and data analysis. Proven track record coordinating complex schedules, managing confidential records, and streamlining intake and imaging workflows to improve turnaround and client satisfaction. Seeks to leverage strong organizational and communication skills to support senior leadership and drive operational efficiency in a fast-paced executive environment.
Overview
19
19
years of professional experience
Work History
Imaging Specialist
Beacon Health System
South Bend, IN
11.2025 - Current
- Integrated exam with PACS, PowerShare and Cerner in collaboration with radiology to improve access to patient history and reduce case turnaround time.
- Coordinate preparation for complex procedures (e.g., swallow studies, GI imaging and X-rays), ensuring correct orders and patient prep to improve first-attempt study upon the patient’s appointment.
- Performed systematic QA on imaging outputs and documented recurring trends to detect issues early and preserve study integrity.
- Coordinated patient check-ins and intake processes to maintain schedule flow and enhance patient experience.
- Managed internal and external image requests to ensure timely delivery and availability for clinical review.
- Prepared and provided imaging discs and medical records to legal and patient requests, maintaining chain of custody and documentation.
- Answered a multi-line phone system to triage imaging requests and coordinate communication between departments.
Administrative Assistant
Absolute Caregivers
South Bend, IN
02.2025 - 09.2025
- Managed daily office operations, ensuring efficient workflow and adherence to deadlines.
- Maintain confidentiality of all employee and company information.
- Served as primary contact for new hires, answering onboarding questions and providing ongoing support.
- Performs data entry functions by keying data into computer system; enters, retrieves, reviews or modifies data in computer database; verifies accuracy of entered data and makes corrections;
- Handle all pre-employment records, paperwork, and documentation related to hiring and compliance requirements.
- Processed all pre-employment records and compliance paperwork to ensure timely, audit-ready hiring files.
- Coordinate and conduct new employee orientations and on boarding processes.
- (Temporary Position)
Intake Specialist
Elwood Staffing
South Bend, IN
09.2024 - 01.2025
- Processed and reviewed energy assistance applications, evaluating eligibility based on various factors, while ensuring compliance with program guidelines and safeguarding the confidentiality of sensitive client information.
- Provided clients with information and guidance on available energy assistance programs, helping them navigate the application process from start to end.
- Assisted clients in resolving issues related to their applications or program eligibility.
- (Temporary Position)
Training/Intake Specialist
REAL Services, Inc.
South Bend, IN
09.2007 - 09.2019
- Designed training programs enhancing staff skills, boosting productivity by measurable results.
- Managed resources and resolved issues, optimizing employee performance significantly.
- Conducted interviews to determine client program eligibility, creating effective solutions. Kept accurate financial records, ensuring compliance in third-party transactions.
- Audited intake documentation and introduced standardized checklists to reduce processing errors and ensure consistent eligibility decisions.
Education
High School Diploma - undefined
George Westinghouse High School
Chicago, ILSkills
- Customer Service
- CRM Systems
- Office Management
- Financial Records, Training
- Client Relations
- Compliance Management
- Interpersonal Skills
Timeline
Imaging Specialist
Beacon Health System
11.2025 - Current
Administrative Assistant
Absolute Caregivers
02.2025 - 09.2025
Intake Specialist
Elwood Staffing
09.2024 - 01.2025
Training/Intake Specialist
REAL Services, Inc.
09.2007 - 09.2019
High School Diploma - undefined
George Westinghouse High School