Artsiom Yanovich
BETHEL PARK,PA
Summary
Dynamic professional with a background in high-end dining customer service and marketing assistance for small businesses. Seeking to leverage diverse experience in customer engagement, sales, and marketing support to excel in a phone-based sales role. Skilled in enhancing customer experiences, upselling products, and supporting marketing initiatives.
Overview
1
1
year of professional experience
Work History
Server
Fogo De Chao
07.2024 - Current
- Consistently exceeded sales targets by skillfully recommending high-margin items and experiences
- Developed deep product knowledge to effectively communicate value propositions to discerning clientele
- Managed multiple customer interactions simultaneously while maintaining high service standards
- Resolved customer concerns promptly, ensuring high satisfaction and repeat business
Marketing Assistant
N/A
09.2023 - Current
- Assisted in developing and implementing marketing strategies to increase market presence and revenue for small businesses
- Supported market research efforts to identify target audiences and effective promotional channels
- Helped create marketing content across various platforms to drive customer engagement
- Contributed to the analysis of campaign performance and assisted in preparing reports
Education
High School Diploma -
Bethel Park High School
Bethel Park, PA05.2022
Skills
- Exceptional verbal communication and active listening skills
- Proven ability to upsell and increase average transaction value
- Experience supporting marketing strategies for small businesses
- Adept at building rapport quickly and tailoring recommendations to individual needs
- Strong problem-solving skills to address customer concerns effectively
- Ability to work collaboratively in fast-paced environments
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Fogo De Chao
07.2024 - Current
Marketing Assistant
N/A
09.2023 - Current
High School Diploma -
Bethel Park High School
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