Rachel S. Oliveira
Middletown,CT
Summary
Highly adaptable and results-driven professional with expertise in sales, persuasion, negotiation, and communication strategies. Proven ability to handle objections, build strong relationships, and influence outcomes in high-pressure environments. Bilingual in English and Portuguese, with a strong understanding of consumer psychology and the ability to deflect resistance while closing deals effectively. Thrives in fast-paced settings, balancing strategy with emotional intelligence to drive business success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Consultant
The New Era Real Estate
04.2023 - Current
- Mastered high-volume cold calling (200-300 daily), leveraging persuasive sales techniques to convert leads into customers
- Applied deflection tactics to overcome objections and shift conversations in a favorable direction
- Leveraged CRM tools like Pipeline, Excel, and to track, analyze, and optimize sales strategies
- Developed a highly persuasive sales pitch that increased engagement and boosted conversion rates
- Oversaw contractor performance to encourage compliance with contractual standards.
- Reviewed requests for payments under performance-based payment clause.
Insurance Assistant
State Choice Insurance
01.2020 - 01.2021
- Completed sales documentation and collected signatures to finalize purchases.
- Researched and resolved areas of concern for potential and existing clients.
- Participated in networking events and developed relationships with potential clients to increase sales.
- Tracked competitors' insurance offerings and used for comparison during sales calls.
- Generated leads and met with potential clients to explain insurance options and encourage purchases.
- Coordinated with contracting department to resolve payer issues.
Real Estate Agent Assistant
The Golden Realty
01.2019 - 12.2020
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Developed and deployed marketing collateral to promote properties and drive sales.
- Maintained efficient office operations by handling errands and administrative functions.
- Coordinated appointments to show marketed properties.
- Assisted clients in home staging and overall preparation for real estate sales. process
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Processed applications and paperwork in accordance with state and federal laws.
Education
Pre-Nursing Program -
Manchester Community College
Manchester, CT01.2025
High School Diploma -
South Windsor High School
South Windsor, CT01.2019
Skills
- Cross-functional team leadership
- Customer acquisition
- Stakeholder management
- Industry expertise
- Sales pipeline management
- Territory management
- Competitor analysis
- Client acquisition
- CRM proficiency
Certification
BSL/CPR Certification
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Consultant
The New Era Real Estate
04.2023 - Current
Insurance Assistant
State Choice Insurance
01.2020 - 01.2021
Real Estate Agent Assistant
The Golden Realty
01.2019 - 12.2020
BSL/CPR Certification
Pre-Nursing Program -
Manchester Community College
High School Diploma -
South Windsor High School
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