Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Arturo Betancourt

Houston,TX

Summary

Professional logistics specialist, prepared for challenging role in freight brokerage. Extensive experience in coordinating freight movements and negotiating with carriers to secure favorable rates. Known for strong collaboration skills and adaptability in dynamic environments. Proficient in logistics software and efficient in managing transportation schedules.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Inside Sales Representative 3PL Freight Brokerage

ROAR Logistics
03.2022 - 06.2025
  • 7 years 1 month
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Developed carriers for new lanes and new business and lanes that required performance improvement.
  • Negotiated service requirements performance expectations and pricing with drayman and truckload carriers on projects.
  • On-boarded new customers

Freight Brokerage Team Lead Customer Sales 3PL

ROAR Logistics
04.2019 - 03.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

3PL Key Account Development

ROAR Logistics
06.2018 - 03.2019
  • Managed a portfolio of key accounts, ensuring their needs were always met and expectations exceeded.

Key Account Development

Integra Logistics Services
09.2015 - 05.2018
  • Responsible for optimal development and improved performance for targeted key accounts including carrier development and operational efficiencies.
  • 9 years 4 months

Lead Logistics Coordinator and On-site Representative at ExxonMobil Chemicals C

Integra Logistics
02.2009 - 09.2015
  • Lead Logistics Coordinator and On-site representative for Integra Logistics Services at ExxonMobil Chemicals Company Headquarters in Houston,TX.
  • Responsible for coordinating innovative, safe and cost efficient transportation solutions when handling ExxonMobil Chemicals finished goods, hazardous materials, raw materials and goods returns in and out of the Americas.
  • Evaluated performance metrics regularly to identify areas requiring attention or improvement within the logistics department.
  • Coordinated cross-functional teams to ensure timely deliveries and improved customer satisfaction rates.

Logistics Coordinator and On-site Representative at the RubberMaid Plastics Plant Greenville,TX

Hub Group
11.2007 - 12.2009
  • On site logistics coordinator at RubberMaid Greenville, Tx Plastics Plant and Off site warehouses facilities in Dallas,Tx for multiple Home Depot Winter Storage and Summer storage events.
  • 11 years 4 months

Brokerage Team Leader- Houston Dispatch Operations

OTR
11.2005 - 01.2009
  • OTR Dispatch and Train the Trainer representative for systems training and SOP standardization

Freight Brokerage Operations Dispatch

OTR
11.1999 - 11.2005
  • Monitored market and negotiated rates based on trends.
  • Developed strong relationships with carriers and shippers, fostering trust and loyalty.
  • Contacted existing customers to update accounts and confirm deals.
  • Negotiated competitive rates with carriers, resulting in cost savings for customers.
  • Tracked shipments and trucks out on deliveries.
  • Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.

Freight Payables Associate

Houston Accounts Payables
09.1998 - 10.1999
  • Accounting role to assist in releasing invoices pending.
  • Obtain required documentation for payment processing.
  • Interface with customer on documentation request.

Education

High School Diploma -

John H Reagan High School
Houston
06-1998

Skills

  • Third Party Logistics
  • Freight Brokering
  • Logistics Management
  • Warehousing
  • Data entry
  • Customer engagement
  • Shipment tracking
  • Load planning
  • Freight documentation
  • Price quoting
  • Negotiation
  • Cold calling
  • Performance tracking
  • Carrier selection
  • Contract management

Certification

  • Certified Transportation Broker, TIA Transportation Intermediary Association - 2021

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Inside Sales Representative 3PL Freight Brokerage

ROAR Logistics
03.2022 - 06.2025

Freight Brokerage Team Lead Customer Sales 3PL

ROAR Logistics
04.2019 - 03.2022

3PL Key Account Development

ROAR Logistics
06.2018 - 03.2019

Key Account Development

Integra Logistics Services
09.2015 - 05.2018

Lead Logistics Coordinator and On-site Representative at ExxonMobil Chemicals C

Integra Logistics
02.2009 - 09.2015

Logistics Coordinator and On-site Representative at the RubberMaid Plastics Plant Greenville,TX

Hub Group
11.2007 - 12.2009

Brokerage Team Leader- Houston Dispatch Operations

OTR
11.2005 - 01.2009

Freight Brokerage Operations Dispatch

OTR
11.1999 - 11.2005

Freight Payables Associate

Houston Accounts Payables
09.1998 - 10.1999

High School Diploma -

John H Reagan High School

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