Jeremey Harris

• Drive revenue growth and meet branch profit targets

• Develop new customer relationships and expand existing accounts

• Lead sales team in prospecting and closing new business

• Negotiate rates and contracts with customers and carriers

• Analyze market trends and pricing strategies

• Maintain relationships with key accounts and resolve escalated issues

• Ensure high levels of customer satisfaction and service quality

• Handle complex customer negotiations and contract renewals

• Represent the company at industry events and customer meetings

• Oversee daily freight brokerage operations and ensure smooth workflow

• Monitor shipment tracking, delivery schedules, and resolve operational issues

• Manage carrier relationships and maintain preferred carrier networks

• Ensure compliance with DOT regulations and safety standards

• Implement and maintain standard operating procedures

• Recruit, hire, and train brokerage staff (account executives, dispatchers, operations)

• Set performance goals and conduct regular performance reviews • Provide coaching and professional development opportunities

• Manage team schedules and workload distribution

• Foster a positive and productive work environment

• Oversaw daily freight brokerage operations and ensure smooth workflow

• Monitored shipment tracking, delivery schedules, and resolve operational issues

• Managed carrier relationships and maintain preferred carrier networks

• Implement and maintain standard operating procedures

• Drive revenue growth and meet branch profit targets

• Develop new customer relationships and expand existing accounts

• Lead sales team in prospecting and closing new business

• Negotiate rates and contracts with customers and carriers

• Analyze market trends and pricing strategies

• Monitor branch P&L and ensure profitability targets are met

• Control operational costs and manage budget allocations

• Review and approve pricing decisions and margin targets

• Analyze financial reports and identify improvement opportunities

• Maintain relationships with key accounts and resolve escalated issues

• Ensure high levels of customer satisfaction and service quality

• Handle complex customer negotiations and contract renewals

• Represent the company at industry events and customer meetings

• Established operational guidelines and identified opportunities for improvement.
• Set goals and expectations for direct reports using performance review process, holding staff accountable.
• Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
• Recognized employees for demonstrating excellent service resulting in increased company morale.
• Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
• Developed and maintained client relationships to grow business and improve account retention.
• Delegated work to staff, setting priorities and goals.
• Implemented successful business strategies to increase revenue and target new markets.
• Negotiated and approved contracts between company and distributors, suppliers and other external entities.
• Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
• Identified problems and implemented solutions to better streamline operations.

• Oversaw all sales and operational initiatives within the Salt
• Lake City Branch
• Increased revenue from $8 million in 2017 to $18.5 million in
• Increased EBITDA by 300% from,
• Managed sales quota and pipeline management
• Developed strategy for target markets to boost account penetration
• Managed P&L, MOR's and budget forecasting
• Directed pricing strategy on all Tier 1 customers
• Facilitated recruiting and hiring process for branch
• F2F customer presentations to close more complex sales
• Executed staff development programs.
• Delivered strategic input into business decisions and deals.
• Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
• Determined performance goals and offered tactics for achieving milestones.

• Built and maintained customer relationships to maximize revenue growth and profits throughout North America
• Negotiated concessions of services, costs, obligations, and terms for yearly customer contracts.
• Pro-actively identified and solved complex problems impacting sales and business direction.

• Managed high volume B2B accounts while increasing profits
• Promoted from Account Manager, to Account Manager 2, to
• Senior Account Manager within 1 year of start date.
• Researched and secured new accounts within assigned territory to increase sales and profitability.

• Recruited, trained, and built highly successful sales teams
• Manage sales, pipelines, and overall rep performance.