Heather Schow
Layton,UT
Summary
Results-driven healthcare leader with extensive experience managing provider relations, optimizing clinical operations, and driving provider satisfaction. Proven track record of overseeing providers onboarding and fostering strong provider engagement. Skilled in analyzing provider performance metrics and translating data into strategic solutions that enhance outcomes and provider experience.
Overview
2026
2026
years of professional experience
Work History
Clinical Informatics
HCA
- Current
- Building and maintaining trusting relationships with providers across the organization
- Ensured 100% of providers complete CPOE training and reach at least 95% compliance within their first 30 days.
- Collaborate with clinical teams to optimize workflows for providers. Enhancing provider efficiency and improving patient care.
- Reduced verbal and paper order use by providers by 50% within 6 months by optimizing CPOE training and support.
- Increased provider compliance with CPOE order entry from 75% to 90% within six months to align with Meaningful Use/Quality reporting standards
Provider Solution Specialist
HCA Information Technology
- Achieved seamless integration of advanced systems technologies for physician use.
- Increased electronic narcotic prescription transmissions from 0% to 95% through EPCS implementation.
- Resolved physician issues by monitoring testing processes and ensuring efficient operations.
- Delivered ongoing technical support for software, data entry, and system functionalities.
Office Coordinator
Northern Utah Cardiovascular
- Ensured seamless clinic operations by coordinating surgery schedules and authorizations.
- Enhanced quality of care through cross-departmental collaboration on improvement initiatives.
- Negotiated physician contracts, establishing beneficial agreements for practice growth and success.
Education
Masters in Healthcare Administration -
Western Governors University
Salt Lake City, UT03-2026
Bachelors of Healthcare Administration -
Weber State University
Ogden, UT01.2017
Skills
- Provider Relations & Engagement Strategies
- Provider Onboarding/Training
- Value-Based Care Contract
- Large-Scale Program Implementation
- Strategic Planning & Execution
- Data-Driven Decision Making
- Workflow Redesign & Process Improvement
Timeline
Clinical Informatics
HCA
- Current
Provider Solution Specialist
HCA Information Technology
Bachelors of Healthcare Administration -
Weber State University
Office Coordinator
Northern Utah Cardiovascular
Masters in Healthcare Administration -
Western Governors University