Arturo Guerrero
Hartsdale,,NY
Summary
With a proven track record at NYC Dept. Of Corrections, I excel in maintaining security and order through expert inmate supervision and emergency response. Renowned for verbal communication and integrity, I significantly reduced altercations, ensuring safety and compliance. My strategic planning skills also enhanced delivery efficiency at Choice Courier, showcasing my adaptability and attention to detail.
Overview
29
29
years of professional experience
Work History
Correction Officer
NYC Dept. Of Corrections
421 1st Ave, New York, NY
06.2000 - 06.2020
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Documented inmate behavior and activities in logbooks.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
Courier Contractor
Choice Courier
New York, NY
11.1991 - 05.2000
- Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Maximized fuel efficiency through strategic route planning that minimized mileage while meeting delivery timeframes.
- Maintained accurate records of all courier transactions, ensuring proper documentation for billing purposes.
- Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
Education
High School Diploma -
John F Kennedy High School
Bronx, NYSkills
- Verbal Communication
- Security Procedures
- Emergency Response
- Inmate Supervision
- Integrity and Honesty
- Restraint Techniques
- File and record maintenance
- Discretion and Confidentiality
- State and federal laws knowledge
- Accountability
- Observation
- Firearm operations trained
- Search and seizure procedures
- Weapons training
Accomplishments
During my employment with the NYC Department of Corrections I can say that I worked my whole career ( 20 years ) with perfect attendance.
Languages
Spanish
Native or Bilingual
Timeline
Correction Officer
NYC Dept. Of Corrections
06.2000 - 06.2020
Courier Contractor
Choice Courier
11.1991 - 05.2000
High School Diploma -
John F Kennedy High School