Arturo Hernandez
Atlanta,GA
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Team Leader
GXO Logistics Inc.
09.2023 - Current
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Forklift Operator
GXO Logistics Inc.
02.2022 - Current
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
Park Services Associate
Anderson Construction Company Of Fort Gaines
05.2022 - 10.2022
- Enhanced park visitor experience by providing exceptional customer service and answering inquiries.
- Maintained park cleanliness and safety standards through regular inspections and timely maintenance.
- Collaborated with park staff to develop and implement effective visitor management strategies.
Customer Service Representative
Lo Mejor De Michoacan Paleteria
01.2020 - 06.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
Education
High School Diploma -
West Hall High School
Oakwood, GA05.2022
Skills
- Technical Support
- Employee Evaluation
- Mentoring
- Quality Improvement
- Work Planning
- Work Planning and Prioritization
- Daily Workflow Improvement
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Team Leader
GXO Logistics Inc.
09.2023 - Current
Park Services Associate
Anderson Construction Company Of Fort Gaines
05.2022 - 10.2022
Forklift Operator
GXO Logistics Inc.
02.2022 - Current
Customer Service Representative
Lo Mejor De Michoacan Paleteria
01.2020 - 06.2020
High School Diploma -
West Hall High School
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