Arturo Melgoza
Mesquite,NV
Summary
Driven by a results-focused approach, I leveraged my project management and team-building skills at Kokopelli Landscaping to enhance team productivity and customer satisfaction. My expertise in data analytics and a commitment to excellence led to significant operational improvements, embodying a blend of strategic oversight and motivational leadership. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. With exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
33
33
years of professional experience
Work History
Supervisor
Kokopelli Landscaping
01.2015 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
Plumbing Service Technician
Pink Plumbing
01.1992 - 11.2015
- Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
- Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
- Contributed to increased company revenue by maintaining strong relationships with existing customers and obtaining referrals for new business opportunities.
- Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.
- Enhanced workplace safety standards through active participation in safety training sessions and adherence to established protocols.
- Optimized inventory control processes, reducing waste while keeping necessary supplies readily available for technicians during service calls or installations.
- Assessed project requirements accurately to provide detailed cost estimates for clients prior to commencing work.
- Utilized industry-specific tools for precise measurements, cutting, and installations of pipes and fixtures.
- Resolved complex plumbing issues for clients, ensuring long-lasting solutions and minimal disruptions.
- Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Prepared budgets and estimated costs for potential work on piping systems.
Education
High School Diploma -
Sylmar High
13050 Borden Sylmar, CA. 9134206.1990
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Project Management
- [Software] experience
- Data Analytics
- Multitasking Abilities
- Time Management
- Team building
- Self Motivation
- Project Planning
- Data Analysis
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Kokopelli Landscaping
01.2015 - Current
Plumbing Service Technician
Pink Plumbing
01.1992 - 11.2015
High School Diploma -
Sylmar High