Arturo Rodriguez
Laredo,TX
Summary
Dynamic and results-oriented professional with a proven track record at HEB Grocery Store, adept in safe food handling practices and exceptional customer service. Excelled in team collaboration and efficient multitasking, significantly enhancing customer satisfaction. Demonstrates strong communication skills and problem-solving abilities, committed to achieving and exceeding employer goals. Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
2
2
years of professional experience
Work History
Deli Associate
HEB Grocery Store
12.2023 - 06.2024
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
Mover/Driver Helper
All My Sons Moving
07.2023 - 12.2023
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 500 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Inspected items for damage and reported issues to supervisor for resolution.
- Strapped items down over protective padding to secure throughout transportation.
- Followed safety protocols to prevent accidents and injuries.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
- Assisted clients with furniture disassembly and reassembly, ensuring proper setup at the new location.
- Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Delivery Driver, Shipping
Lowes Home Improvment
01.2023 - 06.2023
- Provided exceptional customer service during deliveries, fostering positive relationships between the company and clients.
- Increased customer satisfaction by ensuring timely and accurate deliveries.
- Ensured vehicle maintenance, contributing to longer-lasting company vehicles and decreased repair expenses.
- Maintained a clean driving record while completing multiple daily deliveries.
- Resolved minor mechanical issues independently minimizing downtime maximizing overall driver productivity.
- Collaborated with team members to coordinate efficient shipping processes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
Sales Associate
Sunglass Forum Ex
02.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
No Degree - Kinesiology
Laredo Community College
Laredo, TX05.2025
High School Diploma -
United High School
Laredo, TX05.2021
Skills
- Safe Food Handling Practices
- Stock Rotation
- Workplace Safety
- Customer Engagement
- Cooking
- Accurate money handling
- Knife handling skills
- Time Management
- Team Collaboration
- Physical Fitness
- Strong Communication Skills
- Furniture Moving
- Adaptable and Flexible
- Heavy Lifting Expertise
- Truck loading and unloading
- Safe Driving Practices
- Efficient multitasking
- Vehicle maintenance knowledge
- Forklift Operation Experience
- Proper lifting techniques
- Navigation proficiency
- Customer Service
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Problem-Solving
- Reliable and punctual
- Goal-Oriented
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Deli Associate
HEB Grocery Store
12.2023 - 06.2024
Mover/Driver Helper
All My Sons Moving
07.2023 - 12.2023
Delivery Driver, Shipping
Lowes Home Improvment
01.2023 - 06.2023
Sales Associate
Sunglass Forum Ex
02.2022 - 11.2022
No Degree - Kinesiology
Laredo Community College
High School Diploma -
United High School