Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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ARTURO  VALDEZ

ARTURO VALDEZ

Bluefields,Nicaragua

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

26
26
years of professional experience

Work History

Maintenance Dispatcher

Royal Caribbean International
Miami, FL
02.2003 - Current
  • Coordinated with technicians to ensure timely completion of tasks.
  • Generated reports on daily activities and technician performance using guest log tool.
  • Produced daily reports from AVO system for effective follow-ups.
  • Assisted in resolving guest and crew complaints related to maintenance work.
  • Performed administrative duties, including filing paperwork and updating crew training records.

Administrator

Estudio de Abogado Axel Watters Collado & Cia
Bluefields, Nicaragua
01.1999 - 01.2003
  • Delivered technical support for computer hardware and software challenges as needed.
  • Assisted with budget preparation and tracking of expenses.
  • Assisted in the development of new administrative systems, procedures and policies.
  • Prepared reports on various projects for management review.
  • Provided general administrative support to other staff members when needed.
  • Served as the primary point of contact for external stakeholders, including clients and partners.
  • Responsible of all administrative jobs as needed.

Education

Bachelor of Science - Degree in Systems and Programming

UNICIT | Ibero-American University of Science
Managua, Nicaragua
11-1998

High School Diploma -

Moravian High School
Blue fields, Nicaragua
12-1993

Skills

  • Administrative support
  • Customer service
  • Multitasking skills
  • Microsoft Office proficiency
  • Software applications knowledge
  • Schedule management
  • Internet research techniques
  • WordPress administration
  • Data entry and transcription

Affiliations

  • Due to my previous experience as an administrator I developed my administrative skills, and as technologies advances day by day, I am in continuous learning using the internet resources.

Languages

Spanish
First Language
English
Intermediate (B1)
B1

Accomplishments

  • Employee of the Month winner, March 2025, GTV, Jewel of the Seas
  • Employee of the Month nominee, 2014, M/S Vision of the Seas
  • Employee of the Month nominee, 2008, M/S Grandeur of the Seas

Timeline

Maintenance Dispatcher

Royal Caribbean International
02.2003 - Current

Administrator

Estudio de Abogado Axel Watters Collado & Cia
01.1999 - 01.2003

Bachelor of Science - Degree in Systems and Programming

UNICIT | Ibero-American University of Science

High School Diploma -

Moravian High School