Senior Technical Product Manager with extensive experience in driving successful software solutions and data analytics. Skilled in leading cross-functional teams through Agile methodologies while developing roadmaps and optimizing product performance to enhance customer experience and decision-making.
Overview
22
22
years of professional experience
Work History
Senior Product Manager
Apex Fintech Solutions
01.2025 - Current
Defined and executed the product vision, strategy, and multi-quarter roadmap for client platforms and configuration management, enabling scalable onboarding, operational reliability, and support for international and multi-jurisdictional expansion.
Led the design and delivery of a firm-wide configuration platform, establishing unified data models, governance standards, entitlements, feature management, and self-service capabilities that reduced technical debt and improved cross-domain consistency.
Partnered with product, engineering, operations, and client-facing teams to prioritize initiatives based on customer feedback and business impact, enhancing platform scalability and onboarding efficiency.
Owned platform APIs and provisioning services, collaborating with engineering to maintain data integrity and resiliency while adhering to service-level objectives for availability and accuracy.
Senior Technical Product Manager (Data Analytics)
Charles Schwab
11.2022 - 12.2024
Defined and maintained the product roadmap for the RMD journey, prioritizing features and initiatives to align with company objectives and enhance customer experience.
Led 8-member analytics team in Program Increment (PI) planning, aligning key metrics with product objectives to enhance overall success.
Successfully implemented Agile practices within the data analytics team, overseeing Scrum ceremonies and maintaining the backlog to ensure timely delivery of high-quality data.
Developed dashboards and reports in Adobe Analytics, providing actionable insights to leadership and contributing to data-driven decision-making.
Delivered monthly client engagement reports to leadership, facilitating strategic decision-making and strengthening stakeholder relationships.
Collaborated with cross-functional teams to optimize processes, maximizing return on investment (ROI) for analytics initiatives.
Product Owner
CSC - Corptax
Chicago
01.2019 - 11.2022
Lead product vision, translating complex requirements into user-centric stories and wireframes, driving innovation across multiple products.
Prioritized and managed product backlogs to align with feature release goals and enhance delivery efficiency.
Collaborated with product managers to articulate product vision, ensuring stakeholder alignment and clarity.
Fostered cross-functional partnerships to align stakeholders on product vision and streamline communication between technical and non-technical teams.
Communicate requirements effectively to technical and non-technical teams.
Senior Technical Product Manager (Member Feedback and Insights (VOC))
Sears Holdings Corporation
Hoffman Estates
05.2014 - 01.2019
Pioneered data-driven approach to product development, utilizing customer behavior trends to prioritize features and shape product roadmap.
Spearheaded NPS and key metrics analysis, leading to continuous improvements in customer experience and product performance.
Analyzed customer trends and behavior, presenting insights to stakeholders for data-driven decision-making in product strategy and development.
Collaborated with cross-functional teams to define and deliver new products, resulting in increased customer satisfaction.
Directed product lifecycle from concept to retirement, ensuring strategic alignment and market fit.
Project Manager
Cognizant Technology Solutions (Client: JP Morgan Chase)
Columbus
10.2008 - 05.2014
Managed team of 6 (onsite-offsite model) to support default servicing applications and resolve high-priority issues for over 250 users.
Led data analytics team to resolve data issues and enhance ETL processes, resulting in improved project efficiency.
Managed enterprise release projects, coordinated implementation plans with dev/QA teams to ensure timely completion and delivery of quality outcomes.
Crafted comprehensive functional and technical design documents, reviewed test plans, and conducted thorough analysis of data issues in Ab Initio graphs.
Created data models for customer matching, improving data accuracy and operational efficiency.
Software Design Engineer
Microsoft Corporation
Sammamish
11.2007 - 10.2008
Engineered ETL processes to store Microsoft knowledge base articles in content management systems with SSIS.
Created and maintained ad hoc reports with stored procedures and ETL processes in SSIS to improve data accessibility.
Developed stored procedures and triggers to streamline data transformation in data warehouse staging process.
Senior Web Developer
Campus Federal Credit Union
Baton Rouge
10.2004 - 11.2007
Converted legacy intranet applications from ASP to ASP.NET, enhancing performance and reliability for users.
Developed multi-user intranet applications using ASP.NET and SQL Server, enhancing internal efficiency.
Collaborated with team members to integrate new applications, ensuring optimal functionality and user experience.
Education
Master of Science - Engineering Sciences
Louisiana State University
Baton Rouge, LA
06-2004
Bachelor of Engineering - Electrical Engineering
University of Madras
Chennai, India
06-2000
Skills
Product Management
Product Roadmapping
Agile Methodologies
Data Analytics
Data Modeling
SQL
PostgreSQL
Python
GCP
Airflow
Adobe Analytics
GitHub
Timeline
Senior Product Manager
Apex Fintech Solutions
01.2025 - Current
Senior Technical Product Manager (Data Analytics)
Charles Schwab
11.2022 - 12.2024
Product Owner
CSC - Corptax
01.2019 - 11.2022
Senior Technical Product Manager (Member Feedback and Insights (VOC))
Sears Holdings Corporation
05.2014 - 01.2019
Project Manager
Cognizant Technology Solutions (Client: JP Morgan Chase)