Successful Senior Information technology qualified to upgrade networks, software, and hardware. An enthusiastic professional with a background initiating malware protection and promoting cybersecurity policies. Experienced in server monitoring, troubleshooting and technical support. Able to install updates, check permissions and verify details. Detail-oriented and systematic with an organized approach and positive attitude. Highly educated hardware engineer who enjoys testing in simulation environments.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Senior Information Technology Specialist II
Inglewood Unified School District,
Inglewood, CA
08.2020 - Current
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Installed and maintained commercial firewall solution, working with security vendors to consistently apply best practices and software updates.
Performed network troubleshooting to isolate and diagnose common problems.
Hired, supervised and directed workers engaged in special project work, problem-solving, monitoring and installation of data communication equipment and software.
Trained users and promote security awareness to boost system security and improve server and network efficiency.
Developed and installed software, such as firewalls and data encryption programs, to protect sensitive information.
Troubleshooted security and network problems.
Scanned networks using vulnerability assessment tools to identify vulnerabilities.
Managed backup, security and user help systems.
Supports administrative and educational servers (Aries, Zoom, RDP, MDM, Network Performance, Cloud Creative Adobe, Ticket System, Cisco Call manager, Google Console, Microsoft Exchange.
Implemented, developed, and tested installation and update of file servers, print servers and application servers and Managed end to end IT infrastructure (Servers, Networks, Voice, Desktops, Laptops).
Managed over 50 customer calls per day.
ELECTRICAL-MECHANICAL SUPERVISOR
Pars Innovations
Hawthorne, CA
10.2014 - 02.2020
Monitored and motivated employees, tracking and documenting activities, correcting problems and implementing improvement plans to boost quality of mechanical work.
Maintained adequate inventory of spare parts to prevent critical downtime.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Optimized supply levels to keep stock within ideal parameters for expected needs.
Requisitioned materials and supplies, such as tools, equipment, or replacement parts.
Performed skilled repair and maintenance operations, used equipment such as hand and power tools, hydraulic presses and shears and welding equipment.
Increased sales by 25%
Education
Master of Science - Electrical Engineering
PUBLIC UNIVERSITY OF MALAYSIA
Malaysia
07.2012 - 07.2014
Bachelor of Science - Electrical, Electronics And Communications Engineering
GOLESTAN AZAD UNIVERSITY,
Gorgan
06.2008 - 05.2012
Skills
TCP/IP
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Certification
CCNA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
CyberOPS"In-Progress"
11-2026
CompTIA N/S/A "+"
11-2023
CCNA
08-2023
Senior Information Technology Specialist II
Inglewood Unified School District,
08.2020 - Current
ELECTRICAL-MECHANICAL SUPERVISOR
Pars Innovations
10.2014 - 02.2020
Master of Science - Electrical Engineering
PUBLIC UNIVERSITY OF MALAYSIA
07.2012 - 07.2014
Bachelor of Science - Electrical, Electronics And Communications Engineering
TK-8 Elementary School Supervisory Assistant at Inglewood Unified School DistrictTK-8 Elementary School Supervisory Assistant at Inglewood Unified School District
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group