Arvin Hsueh
Orange County,CA
Summary
Senior eDiscovery Manager with 15+ years of full-cycle EDRM experience delivering high-quality, defensible litigation support to legal teams and corporate clients. Deep expertise in RelativityOne administration, project management, and client-facing consulting - from initial budget scoping and resource planning through production and quality control. Proven ability to translate complex technical workflows into clear client guidance, establish best practices, and manage concurrent matters under tight deadlines. Background spans both in-house program leadership and external consulting engagements across technology, gaming, entertainment, and professional services sectors.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead, Senior eDiscovery Specialist
Epic Games, Inc.
09.2021 - 03.2026
- Manage full eDiscovery project lifecycle across litigation, regulatory inquiries, and internal investigations - from initial counsel scoping through production - with accountability for timelines, budgets, and quality control across concurrent matters.
- Administer RelativityOne environment including workspace configuration, data ingestion, user management, processing workflows, AI-assisted review workflows, and production sets across concurrent high-stakes matters.
- Built Epic's enterprise eDiscovery program from the ground up, encompassing legal holds, data mapping, retention policy, and cross-platform ESI collection across Slack, O365, and proprietary gaming infrastructure.
- Implemented automated legal hold program with Azure AD integration - streamlining custodian identification, hold notice delivery, acknowledgment tracking, release procedures, and automated account deprovisioning at scale.
- Developed JIRA-based matter management system providing real-time visibility into all legal requests, preservation obligations, and production deadlines for in-house counsel and executive stakeholders.
- Created comprehensive eDiscovery SOPs, playbooks, and best practices documentation ensuring consistency and defensibility; used as primary reference for onboarding outside counsel and vendors.
- Serve as primary liaison and escalation point between in-house counsel, outside counsel, eDiscovery vendors, and technical teams - translating complex technical workflows into actionable guidance for legal stakeholders.
- Partnered with IT and Security teams to maintain a current ESI inventory across all enterprise platforms, ensuring appropriate retention policies and data disposition frameworks were enforced and audit-ready.
- Lead cross-functional eDiscovery analyst team under Agile sprint-based methodology, delivering technically sophisticated outcomes with high predictability and transparency.
- Conducted regular quality control reviews across processing, review, and production workflows to ensure data integrity, privilege compliance, and adherence to court-ordered or negotiated production specifications.
Director, Data & Technology - Discovery
Ankura Consulting Group, LLC
03.2021 - 09.2021
- Managed day-to-day client relationships across diverse industries on high-stakes eDiscovery matters - assessing client needs, establishing project scope and budgets, and providing ongoing status updates and strategic guidance.
- Coordinated resource allocation and vendor selection across concurrent client engagements, balancing legal requirements with budget constraints and deadline pressures to deliver on time and within scope.
- Delivered proactive recommendations on emerging legal technology and AI-assisted review applications, improving matter efficiency while maintaining defensibility across client portfolios.
- Provided written and verbal project updates to senior leadership and clients, translating complex technical discovery workflows into clear, accessible reporting for non-technical stakeholders.
- Mentored and developed junior team members, building technical and client management capabilities across the practice.
Senior eDiscovery & Forensics Specialist
Electronic Arts Inc.
09.2017 - 03.2021
- Managed all aspects of eDiscovery projects from initial planning through final production for a global gaming company navigating complex IP, employment, and regulatory matters.
- Administered on-premises Relativity infrastructure - responsible for data management, hosting, user management, processing configuration, and vendor contract negotiations.
- Designed and implemented RelativityOne Legal Hold solution with Azure AD integration, enabling scalable and defensible hold management across a global workforce.
- Served as subject matter expert for litigation technology and data analysis, consulting directly with legal teams on early case assessment, ESI collection strategy, processing, review, and production workflows.
- Developed and implemented company-wide eDiscovery best practices, policies, and SOPs; acted as primary point of contact with external legal teams, vendors, and internal review teams.
- Tracked and reported on project status, scope changes, and budget utilization to legal leadership, ensuring full transparency and no production surprises.
- Conducted forensically sound collections using EnCase, Axiom, BlackBag, and MacQuisition; maintained strict chain-of-custody documentation to support defensibility in litigation.
Manager, Forensic Technology
Universal Music Group
04.2013 - 08.2017
- Oversaw end-to-end execution of litigation support projects, managing a team of specialists responsible for quality and timeliness across all EDRM phases: ECA, preservation, collection, processing, review, and production.
- Led migration from Clearwell to Relativity - including infrastructure setup, proof-of-concept evaluation, user training, ongoing software maintenance, and performance optimization.
- Implemented global email archive solution (Veritas EV.Cloud) for retention policy compliance, extending governance outside of the O365 Security and Compliance Center.
- Established QC checkpoints throughout the document review and production pipeline, reducing error rates and ensuring productions met opposing counsel and court specifications.
- Built and maintained positive relationships with internal legal clients, consistently exceeding expectations on turnaround, accuracy, and proactive communication.
- Led digital forensic and internal investigation efforts for incident response, IP security, content protection, and HR matters using EnCase, documenting findings in clear written reports for legal and executive audiences.
Senior Associate, Forensic Technology Services
KPMG, LLP
09.2010 - 11.2012
- Provided eDiscovery technical support to internal and external clients on Relativity, Nuix, and other third-party platforms - advising on best practices and managing large-scale data collection, processing, and review.
- Managed implementation of eDiscovery software for clients across industries, streamlining litigation workflows and training end users on platform capabilities and best practices.
- Performed large-scale data analysis, conversion, and mining using SQL, Excel, and Access; built custom reports and queries to support attorney review and case strategy.
- Maintained on-call support schedule to resolve internal and external user issues in a timely manner during active matters, ensuring no disruption to review or production timelines.
Education
B.S. - Business Administration, Computer Information Systems
B.S. - Hotel and Restaurant Management
Skills
- Full-Cycle EDRM
- Budget Development
- Cost Management
- Legal Hold
- Preservation Programs
- ESI Collection
- Processing
- Document Review
- Production
- SOP Development
- Best Practices Development
- Digital Forensics
- EnCase
- Nuix
- Magnet Axiom
- Cellebrite
- Chain of Custody
- Forensic Imaging
- Digital Evidence Management
- Relativity
- RelativityOne Administration
- Project Management
- Open-Source Intelligence (OSINT)
- Legal Hold Management
- Privacy Law
- GDPR
- CCPA Compliance
- Legal Operations
Certification
- EnCE - EnCase Certified Examiner
- Nuix Workstation Data Discovery Specialist
- CCO - Cellebrite Certified Operator
- CCPA - Cellebrite Certified Physical Analyst
- Six Sigma Green Belt
- CEDS (Certified eDiscovery Specialist) - in progress
Timeline
Lead, Senior eDiscovery Specialist - Epic Games, Inc.
09.2021 - 03.2026
Director, Data & Technology - Discovery - Ankura Consulting Group, LLC
03.2021 - 09.2021
Senior eDiscovery & Forensics Specialist - Electronic Arts Inc.
09.2017 - 03.2021
Manager, Forensic Technology - Universal Music Group
04.2013 - 08.2017
Senior Associate, Forensic Technology Services - KPMG, LLP
09.2010 - 11.2012
California State Polytechnic University, Pomona - B.S., Business Administration, Computer Information Systems
California State Polytechnic University, Pomona - B.S., Hotel and Restaurant Management