Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Arvin Tapnio

SM Supermarket
Oak Ridge,TN
2
Languages
3
years of professional experience

Dynamic customer service professional with a proven track record at SM Supermarket, excelling in customer service recovery and engagement. Adept at resolving issues swiftly, ensuring client satisfaction, and leading teams to enhance service quality. Recognized for exceptional communication skills and a commitment to delivering results in fast-paced retail environments.

Work History

Customer Service

2 Years 6 Months
SM Supermarket | 05.2022 - 11.2024
  • Provided sales and customer service assistance to walk-in traffic
  • Managed food resources, memorized orders, and coordinated customer service.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Delivered excellent customer service, resolving issues promptly and ensuring client satisfaction.

Education

High School Diploma

Tarlac State University | Tarlac, Philippines

Finished third year college undergraduate of Public Administration and took up Bachelor of education major in social studies.

Skills

Customer Service Recovery
Customer service leadership
Customer service and engagement
Inbound customer service
Customer service and assistance
Retail sales customer service
Customer service skills
Fast food customer service

Languages

Tagalog
Professional Working
English
Native or Bilingual

Timeline

Customer Service

SM Supermarket
05.2022 - 11.2024Read More

Tarlac State University

High School Diploma
Read More
Arvin Tapnio