Joethy Jemwai
Tulsa ,OK
Summary
Dynamic professional with a proven track record at Aloha Recycling, enhancing customer satisfaction and fostering client relations through outstanding customer service. Skilled in directory services management and adept at leading teams to improve service delivery. Increased repeat business through strategic relationship building and exceptional service recovery, showcasing strong leadership and communication abilities.
Overview
2025
2025
years of professional experience
Work History
Customer Service
Aloha Recycling
- Provided exceptional customer service, resolving inquiries and technical issues swiftly.
- Provided exceptional customer service to clients, responding to questions effectively.
- Displayed excellent customer service when greeting customers and accepting donations.
- Provided excellent customer service, addressing concerns promptly and courteously.
- Cross-trained and backed up other customer service managers.
- Increased repeat business through exceptional customer service and relationship building.
- Provided exceptional customer service to customers.
- Collaborated with team members to improve overall customer service experience.
Souse Chef
Beach Bum
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Traveler Laborer
A-Line T.D.S
06.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials onto trucks and trailers.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Inspected tools and equipment to maintain safety and efficiency.
- Operated forklifts and boom lifts to complete various tasks.
Education
Diploma -
Baldwin High School
Wailuku, HI05.2015
Skills
- Orthotic customer service
- Client relations and customer service
- Providing customer service
- Customer Service Recovery
- Outstanding customer service
- Customer service support
- Directory services management
Timeline
Traveler Laborer
A-Line T.D.S
06.2021 - Current
Customer Service
Aloha Recycling
Souse Chef
Beach Bum
Diploma -
Baldwin High School