Arvin Aghapour
Santa Ana,CA
Summary
Utilize my education and experience life as a highly motivated individual seeking a position in order to address company concerns or objectives with professionalism and a friendly demeanor.
Overview
7
7
years of professional experience
Work History
Telemarketing Sales Representative
Kensington Marketing Group
Anaheim, CA
03.2023 - 02.2024
- Conducted outbound calls to potential customers in order to generate sales leads.
- Built relationships with clients through effective communication and customer service.
- Followed up on inquiries from potential customers in a timely manner.
- Assisted customers with product selection based on their needs and preferences.
- Educated potential customers on features, benefits, advantages and disadvantages of products being offered.
- Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
Carpet Cleaning Technician
Zerorez
Irvine, CA
02.2020 - 02.2023
- Communicated effectively with clients regarding scheduled appointments or changes in service plans.
- Going to client's homes/business and steam cleaning carpet, tile, marble, wood, and upholstery with alkaline water. Upselling certain products that can help their ongoing situation such as pet spots and fragrance.
- Inspected carpets for signs of wear or damage before beginning work.
- Used a variety of professional grade carpet cleaners, shampoos, conditioners, and deodorizers when and if applicable.
- Maintained cleaning machines and tools and verified excellent condition before using at customer site.
- Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
Warehouse Associate/Forklift Operator
Zumiez Distribution Center
Corona, CA
10.2016 - 01.2020
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Communicated effectively with team members on matters related to work assignments.
- Received deliveries, scanned packages and updated orders in internal database.
Education
High School Diploma -
Santiago High School
Corona, CA05-2015
Skills
- Professional Communication
- Product and service knowledge
- Salesmanship
- Detail Oriented
- Analytical Thinking
- Self Motivation
- Teamwork and Collaboration
- Problem-Solving
- Friendly/Respectful
- Great Member Service Skills
References
References available upon request.
Timeline
Telemarketing Sales Representative
Kensington Marketing Group
03.2023 - 02.2024
Carpet Cleaning Technician
Zerorez
02.2020 - 02.2023
Warehouse Associate/Forklift Operator
Zumiez Distribution Center
10.2016 - 01.2020
High School Diploma -
Santiago High School
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