Arwa Alhidai
Shakhbout ,Abudhabi
Summary
Accomplished Optometrist with a proven track record at Aljaber Optical, enhancing customer satisfaction through personalized optical solutions and effective complaint resolution. Skilled in optical measurements and demonstrating exceptional team leadership, I have consistently negotiated favorable terms with vendors and spearheaded successful merchandising strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Aljaber Optical
Optometrist
04.2023 - Current
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Developed strong working relationships with eyewear vendors, negotiating favorable pricing and ensuring timely product delivery.
- Improved customer satisfaction by providing personalized optical solutions and product recommendations.
- Spearheaded merchandising efforts within the optical retail space, creating visually appealing displays that generated interest among potential customers.
Aladwaa Optical Center
Optometrist
01.2020 - 01.2022
- Collaborated with team members to ensure a seamless workflow and maintain production deadlines.
- Contributed to a positive work environment by maintaining a clean and organized workspace at all times.
- Enhanced customer satisfaction by skillfully restoring garments to their original condition or better.
- Participated in ongoing training opportunities to remain current on new techniques, tools, equipment, and industry best practices related to mending services.
Alshaab Optical Center
Optometrist
07.2019 - 12.2020
- Collaborated with team members to ensure a seamless workflow and maintain production deadlines.
- Contributed to a positive work environment by maintaining a clean and organized workspace at all times.
- Enhanced customer satisfaction by skillfully restoring garments to their original condition or better.
- Participated in ongoing training opportunities to remain current on new techniques, tools, equipment, and industry best practices related to mending services.
Global Optical Center
Optometrist
11.2017 - 12.2018
- Improved production quality by monitoring and adjusting furnace temperatures and melt rates.
- Collaborated with metallurgical engineers to develop custom alloys based on specific customer requirements or applications.
- Aided in creating a positive work culture that emphasized teamwork, open communication, and accountability among melter staff members.
- Operated kilns and furnaces, working with extreme heat to produce industrial products from raw materials.
- Ensured accurate alloy compositions through careful measurement of ingredients and adherence to specifications.
General Military Hospital and Hazel Optical Center
Optometrist
01.2016 - 01.2017
- Ensured compliance with regulations and policies through diligent oversight of daily activities and procedures.
- Developed and maintained positive relationships with staff in the unit and other units.
- Created and executed successful battle plans to support troops, capture points and defend supply lines.
- Supervised the work of junior officers, evaluated performance, and produced detailed reports.
- Enhanced unit readiness by conducting thorough training sessions and implementing strategic planning initiatives.
Education
Master of Science - Visual Science in Contact Lens
Al Neelain University
Sudan, Khartoum 01.2019
Science of Low Vison Department - Vision Science
Al Neelain University
Sudan, Khartoum10.2010
Skills
- Optical Measurements
- Motivation and Initiative
- Optical dispensing
- Visual acuity testing
- Insurance Verification
- Follow-up care
- Eye Health Assessment
- Visual field testing
- Paperwork management
- Creative Thinking
- Team Leadership
Languages
English
Native or Bilingual
Timeline
Aljaber Optical
Optometrist
04.2023 - Current
Aladwaa Optical Center
Optometrist
01.2020 - 01.2022
Alshaab Optical Center
Optometrist
07.2019 - 12.2020
Global Optical Center
Optometrist
11.2017 - 12.2018
General Military Hospital and Hazel Optical Center
Optometrist
01.2016 - 01.2017
Master of Science - Visual Science in Contact Lens
Al Neelain University
Science of Low Vison Department - Vision Science
Al Neelain University
Similar Profiles
Madalyn ThomasMadalyn Thomas
Receptionist/Administrative Assistant at OptometristReceptionist/Administrative Assistant at Optometrist
Khadeeza BegumKhadeeza Begum
westwood opticians at optometristwestwood opticians at optometrist
SHAHNAS MUSHAHNAS MU
TRINITY EYE HOSPITAL at OPTOMETRISTTRINITY EYE HOSPITAL at OPTOMETRIST
Mariyam AlhosaniMariyam Alhosani
Support Specialist at Abu Dhabi Commercial BankSupport Specialist at Abu Dhabi Commercial Bank
Abdelmoneim mohamed nabeilAbdelmoneim mohamed nabeil
Senior civil foreman at Royal Plan General ContractingSenior civil foreman at Royal Plan General Contracting