Austin Wagner
Elmhurst,IL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Manager, UPS Procurement
Coyote Logistics, UPS
06.2022 - Current
- Responsible for the planning and execution of UPS Peak season year-round.
- Managing the UPS local network across the country
- Responsible for performance and development of 8 direct reports
- Work with the UPS Regional Managers to ensure proper preparation and communication occurs during Q1 – Q3 in order to execute Peak successfully.
- Working with Learning and development team to train and educate young carrier reps on market analysis, long term business solutions, and how to execute and sell Peak season freight.
- Quoting new business directly with customers.
- Sourcing capacity for new business with contracts ranging from 6 months - 3 years
UPS Procurement Manager
Coyote Logistics, UPS
05.2020 - 06.2022
- Develop relationships with carriers’ higher-level contacts (terminal managers, VPs, etc.).
- Understand the commitments & strategy of Coyote by working with Senior Ops Managers, Senior Carrier Managers, Pricing and Coyote UPS leadership.
- Meet with reps and Manager regularly to discuss the commitment strategy and network needs of our Carrier base.
- Coordinate carrier visits to strengthen carrier partnerships on year-round Coyote freight and Peak business
- Execution of Strategic bids
- Procuring capacity for lanes that are experiencing service issues or losses.
- Execution of contracts and accessibility to Carriers and Reps who have questions regarding the commitment contract.
- Making high level decisions on which Carriers should be utilized on specific customer accounts.
- Communicate with UPS regional Managers year-round to ensure UPS Peak Success
National Account Manager
Coyote Logistics, UPS
06.2017 - 05.2020
- Negotiate rates and sell freight assigned to your conference while making a competitive margin
- Continually identify, qualify, and set up new carriers with Coyote services like CoyoteGo, Coyote.com, etc.
- Manage the daily operations including, but not limited to: tracking, paperwork, accessorials, compliance issues, billing, and incidents
- Serve as a resource to carriers regarding market trends, seasonality, and industry standards
- Load volume KPI: 200-499 loads per month (based on previous quarter average)
Financial Representative Intern
Northwester Mutual
06.2016 - 08.2016
- Enhanced client satisfaction by providing personalized financial advice and solutions.
- Strengthened client relationships through timely follow-ups and regular communication.
- Assisted in portfolio management for clients, achieving optimal diversification and risk-adjusted returns.
- Conducted comprehensive financial analyses to identify potential investment opportunities for clients.
- Collaborated with team members to develop tailored financial strategies for individual clients'' needs.
Education
Bachelor of Arts - Business Administration
Illinois Wesleyan University
Bloomington, IL05.2017
Skills
- Strategic Planning
- Business Development
- Hiring and Training
- Contract Management
- Project Management
- Team Leadership
- Customer Relationship Management (CRM)
- Negotiation
- Staff Training and Development
Timeline
Manager, UPS Procurement
Coyote Logistics, UPS
06.2022 - Current
UPS Procurement Manager
Coyote Logistics, UPS
05.2020 - 06.2022
National Account Manager
Coyote Logistics, UPS
06.2017 - 05.2020
Financial Representative Intern
Northwester Mutual
06.2016 - 08.2016
Bachelor of Arts - Business Administration
Illinois Wesleyan University
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