Arwen Zacharias
Miami,FL
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Babes Chicken
Frisco, TX
08.2022 - 05.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Server/Shift Leader
Little Gus Cafe
Plano, TX
07.2021 - 05.2024
- Stayed informed about daily specials, new menu items, promotions.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained an organized work environment by delegating tasks to staff as needed.
Education
High School Diploma -
Lebanon Trail High School
Frisco, TX05-2024
Some College (No Degree) - Health Science
University of Miami
Miami, FLSkills
- Guest Engagement
- Effective customer upselling
- Exceptional customer service
- Positive and professional
- Conversational Spanish
Timeline
Server
Babes Chicken
08.2022 - 05.2024
Server/Shift Leader
Little Gus Cafe
07.2021 - 05.2024
High School Diploma -
Lebanon Trail High School
Some College (No Degree) - Health Science
University of Miami