ARYAN GUPTA
Montreal,QC
Summary
Dynamic and detail-oriented professional eager to contribute to innovative, customer-focused teams. Known for a positive attitude and exceptional organizational skills honed in fast-paced office environments, with a proven track record of enhancing team efficiency through effective coordination and administrative support. Proficient in Microsoft Office Suite and adept at managing schedules, handling correspondence, and supporting team projects. Ready to leverage strong communication abilities and transferable skills to drive results and add value in a new industry.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technical Customer Support Specialist
Alorica Customer Care Ltd
2025.10 - Current
- Efficiently handled hardware order processing and financial transactions, ensuring accuracy, compliance, and prompt execution.
- Maintained detailed and confidential records through precise data entry and management in MS Excel.
- Proactively resolved payment and billing discrepancies, fostering strong and reliable relationships with both clients and vendors.
Administrative Assistant
Salton Group
2025.02 - 2025.10
- Maintain accurate records of invoices, orders, and payments.
- Support financial tracking of inventory and sales operations.
- Coordinate with departments to resolve discrepancies and ensure timely reporting.
- Streamlined communication processes between departments, enhancing collaboration and information flow.
Sales Associate
Totem Ski Shop
2024.04 - 2025.01
- Assisted customers in selecting ski equipment and apparel, delivering personalized service to enhance shopping experience.
- Demonstrated product features and benefits, increasing customer understanding and satisfaction with merchandise.
- Managed inventory levels, ensuring timely restocking of popular items to maintain sales flow.
- Processed transactions efficiently using POS system, ensuring accuracy in cash handling and reporting.
Education
College Diploma - Business Administration & Commerce
College Canada
Montréal, QC2023-07
Skills
- Financial Reconciliations & Reporting
- Journal Entries & Variance Analysis
- Vendor File Management
- QuickBooks
- Microsoft Excel & Word
- Data Entry & File Management
- Payroll Processing
- Strong Communication & Organizational Skills
- Oracle NetSuite
- Remote support
Certification
- LLQP – Accident & Sickness Insurance
- Segregated Funds Certification
- Ethics, Civil Law Codes & Common Law Certification
- WHMIS Certification
- Driver’s License
Languages
English
Native or Bilingual
French
Full Professional
Software
Oracle NetSuite
Quickbook
SPS commerce
Timeline
Technical Customer Support Specialist
Alorica Customer Care Ltd
2025.10 - Current
Administrative Assistant
Salton Group
2025.02 - 2025.10
Sales Associate
Totem Ski Shop
2024.04 - 2025.01
College Diploma - Business Administration & Commerce
College Canada