Aryana Meneses
Belleville
Summary
Dynamic Service Advisor with a strong work ethic at Lynne’s Subaru, excelling in customer service and vehicle assessment. Proven track record in managing service appointments and processing warranty claims, enhancing customer satisfaction and operational efficiency. Adept at multitasking and fostering team collaboration to achieve goals.
Overview
5
5
years of professional experience
Work History
Service Advisor
Lynne’s Subaru
Bloomfield, NJ
08.2021 - Current
- Assisted customers in understanding service options and vehicle maintenance needs.
- Managed service appointments, ensuring efficient scheduling and customer follow-up.
- Communicated effectively with technicians to facilitate timely repairs and services.
- Provided detailed explanations of repair processes and cost estimates to clients.
- Maintained high customer satisfaction standards to meet or exceed targets.
Warranty Administrator
Lynne’s Subaru
Bloomfield, NJ
08.2021 - 2025
- Processed warranty claims efficiently, ensuring compliance with manufacturer guidelines.
- Coordinated communication between customers and service departments to resolve warranty issues promptly.
- Maintained accurate records of warranty transactions using dealership management software.
- Analyzed warranty data to identify trends and recommend process improvements.
Education
High School Diploma -
High Point Regional High School
Wantage,Nj06.2019
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
- Listening skills
- Excellent communication
- Team player mentality
- Goal-oriented mindset
Languages
Spanish
Native or Bilingual
Timeline
Service Advisor
Lynne’s Subaru
08.2021 - Current
Warranty Administrator
Lynne’s Subaru
08.2021 - 2025
High School Diploma -
High Point Regional High School