ARYANA PEARCE
Gastonia,NC
Summary
Dedicated and results-driven Food Service Manager with over 5 years of experience in fast-paced restaurant environments. Proven ability to lead teams, ensure food safety compliance, manage inventory, and drive exceptional customer experiences. Skilled in front-of-house and kitchen operations, staff training, and cost control. ServSafe certified and committed to maintaining high operational and safety standards. Hardworking with strong multitasking and customer service skills. Committed to speeding up processes and helping people.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Culver's Restaurant
Belmont, North Carolina
07.2025 - Current
- Managed daily operations to ensure smooth restaurant workflow.
- Oversaw financial transactions and maintained accurate cash handling procedures.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Food Service Manager
Chipotle Mexican Grill
Charlotte, NC
11.2022 - 06.2025
- Managed day-to-day front-of-house and kitchen operations, ensuring timely service and consistent food quality.
- Trained and supervised new team members in customer service, food prep, and health compliance standards.
- Performed inventory audits and placed orders to maintain adequate stock levels and reduce waste.
- Oversaw cash handling, balanced registers, and prepared bank deposits to support financial accountability.
- Enforced food safety and sanitation protocols in alignment with ServSafe certification and company standards.
- Led team in opening and closing procedures to ensure full operational readiness and shift accountability.
Spa Attendant
Be Relax
Charlotte, NC
10.2024 - 02.2025
- Supported front desk functions including client check-in, appointment booking, and payment processing.
- Maintained clean, welcoming treatment areas and ensured guest comfort throughout their experience.
- Built rapport with clients by remembering preferences and delivering attentive, personalized service.
- Collaborated with coworkers to ensure seamless guest transitions and daily operations.
Sales Associate
Spencers Gifts and Spirit Halloween
Charlotte, NC
10.2022 - 12.2022
- Delivered high-quality customer service in a fast-paced retail environment, meeting diverse shopper needs.
- Maintained store appearance through restocking and merchandising displays.
- Handled transactions and addressed customer concerns calmly during peak traffic periods.
Server
Red Lobster
Charlotte, NC
10.2021 - 01.2022
- Provided table service with attention to speed, accuracy, and food safety for a high-volume casual dining restaurant.
- Educated guests on menu items and made recommendations, especially for dietary or allergy needs.
- Maintained cleanliness and readiness of dining area, contributing to smooth shift operations.
- Collaborated with kitchen staff to ensure timely food delivery and guest satisfaction.
Shift Lead
Jay Vending Company
Charlotte, NC
08.2019 - 10.2021
- Led daily shift operations, trained team members, and enforced workplace policies.
- Handled customer complaints with professionalism, ensuring resolution and repeat business.
- Delegated tasks and maintained workflow to meet service expectations efficiently.
Various Roles: Cashier, Greeter, Cook, Server Assistant, Busser, Dishwasher
Buffalo Wild Wings
Charlotte, NC
02.2019 - 04.2020
- Cross-trained in front- and back-of-house positions to support dynamic restaurant needs.
- Operated POS systems, assisted with food prep, maintained cleanliness, and delivered high-touch customer service.
- Collaborated with team to maintain flow in a high-volume sports bar environment.
Education
High School Diploma -
Olympic High School
Charlotte, NC01.2021
Some College Coursework -
Central Piedmont Community College
Charlotte, NCSkills
- Restaurant & Kitchen Operations
- Staff Training & Supervision
- Customer Service Excellence
- Health & Safety Compliance (ServSafe)
- Inventory & Supply Management
- Cash Handling & Reconciliation
- Recruitment & Onboarding
- Food Quality & Presentation
- Conflict Resolution
- Budget Awareness
Certification
ServSafe Food Protection Manager Certification
Timeline
Restaurant Manager
Culver's Restaurant
07.2025 - Current
Spa Attendant
Be Relax
10.2024 - 02.2025
Food Service Manager
Chipotle Mexican Grill
11.2022 - 06.2025
Sales Associate
Spencers Gifts and Spirit Halloween
10.2022 - 12.2022
Server
Red Lobster
10.2021 - 01.2022
Shift Lead
Jay Vending Company
08.2019 - 10.2021
Various Roles: Cashier, Greeter, Cook, Server Assistant, Busser, Dishwasher
Buffalo Wild Wings
02.2019 - 04.2020
High School Diploma -
Olympic High School
Some College Coursework -
Central Piedmont Community College