Professional Summary
Overview
Work History
Education
Skills
Timeline

Aryana Swango

Laundry Xpress
McAlester,OK
5
years of professional experience

Detail-oriented Customer Service Representative with extensive experience in cash handling, payment processing, and administrative support. Skilled in accurately processing transactions and managing customer orders while maintaining a professional environment. Proven ability to organize documents and streamline operations in a fast-paced setting, ready to enhance front-desk operations in a healthcare clinic.

Work History

Sales Associate

4 Months
Laundry Xpress | 04.2026 - Current
  • Assisted customers with laundry service inquiries and product recommendations.
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained cleanliness and organization of the sales floor and service areas.
  • Operated washing machines and dryers, ensuring proper usage for optimal cleaning results.
  • Developed knowledge of laundry products to provide tailored solutions for diverse customer needs.
  • Built relationships with customers to encourage repeat business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Completed assigned daily tasks and responsibilities in an organized and timely manner.

Assistant Manager

2 Years 5 Months
Shoe Dept. Encore | 08.2022 - 01.2025
  • Delivered professional and courteous customer service, enhancing customer satisfaction and loyalty.
  • Assisted customers with questions, purchases, returns, and exchanges.
  • Processed customer transactions and assisted with accurate checkout procedures.
  • Received, checked, and organized merchandise.
  • Maintained organized displays and stocked merchandise as needed.
  • Assisted with maintaining an orderly and professional store environment.
  • Communicated customer needs and concerns appropriately with coworkers and supervisors
  • Trained new employees on company policies, sales techniques, and product knowledge to ensure consistent performance.
  • Coordinated promotional events and visual merchandising efforts to boost store traffic and brand visibility.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Teachers Assistant

1 Year 2 Months
McAlester Public School Summer School Program | 05.2021 - 07.2022
  • Assisted teachers in implementing lesson plans and classroom activities.
  • Developed rapport with students, encouraging participation and boosting confidence in academic tasks.
  • Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Supported classroom maintenance and upkeep, organizing books, and materials.

Education

Associate of Science - General Studies

Eastern Oklahoma State College | McAlester, OK | 12-2026

High School Diploma

McAlester High School | McAlester, OK | 05-2022

Skills

Customer Check-In/Checkout Support
Cash Handling and Payment Processing
Customer Order Processing
Front Desk and Customer Service
Telephone and In-Person Communication
Professional Communication
Administrative Support
Computer and Office Tasks
Filing and Document Organization
Accurate Information Handling
Clean and Professional Work Environment
Teamwork and Dependability

Timeline

Sales Associate

Laundry Xpress
04.2026 - CurrentRead More

Assistant Manager

Shoe Dept. Encore
08.2022 - 01.2025Read More

Teachers Assistant

McAlester Public School Summer School Program
05.2021 - 07.2022Read More

Eastern Oklahoma State College

Associate of Science from General Studies
Read More

McAlester High School

High School Diploma
Read More
Aryana Swango