Aryanna Valdez
Phoenix
Summary
Hardworking and reliable Criminal Justice student at Arizona State University with experience managing high-responsibility roles in retail and food service. Demonstrates strong multitasking, communication, and leadership abilities through both work and extracurricular involvement. Seeking an internship to build professional experience, enhance career readiness, and explore opportunities within the criminal justice field.
Overview
4
4
years of professional experience
Work History
General Retail Clerk
Safeway
Phoenix, AZ
04.2023 - Current
- Operate 8-16 self-checkout systems and serve as a cashier in a fast-paced retail environment.
- Implement customer service at customer service desk, addressing and resolving customer complaints efficiently.
- Process high-volume transactions, including money orders and Western Union transfers, with accuracy and attention to detail.
- Manage end-of-day financial responsibilities by counting and reconciling 10 register tills.
- Adapt to peak periods in a high-traffic store environment, maintaining efficiency and professionalism under pressure.
- Collaborate with 4-5 team members to maintain front-end operations and meet customer needs.
- Operate and direct incoming phone calls at front desk, providing timely assistance to customers and internal staff.
- Process refunds and returns focused on accuracy and adherence to company policies, ensuring customer satisfaction.
Team Member
Chick-Fil-A
Phoenix, AZ
08.2022 - 04.2023
- Took and processed drive-thru orders efficiently while sustaining customer service.
- Prepared and bagged food orders accurately, ensuring adherence to Chick-fil-A’s quality and presentation standards.
- Managed drinks station, producing 100+ beverages per shift, and prioritized speed and consistency to keep drive-thru running smoothly.
- Collaborated with a team of 10-15 employees during peak hours, sustaining efficiency and resolving issues under pressure.
- Delivered food to customers promptly, achieving high satisfaction scores and receiving positive customer feedback.
- Led front desk taking orders efficiently while making drinks for 20+ customers an hour.
Education
Associate of Science - Criminal Justice, Psychology
Arizona State University
Phoenix, AZ12-2026
Associates In Arts - undefined
Phoenix College
Phoenix, AZ05-2024
High School Diploma - undefined
Phoenix College Preparatory Academy
Phoenix, AZ05-2024
Skills
- Cash handling proficiency
- Flexible work schedule
- Adaptability and resilience
- Customer service
- Effective communication
- Patience and empathy
- Multitasking
- Cleanliness and hygiene
- Time management capabilities
Timeline
General Retail Clerk
Safeway
04.2023 - Current
Team Member
Chick-Fil-A
08.2022 - 04.2023
Associates In Arts - undefined
Phoenix College
High School Diploma - undefined
Phoenix College Preparatory Academy
Associate of Science - Criminal Justice, Psychology
Arizona State University