Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to develop strategies, and provide solutions to complex problems. Seeking to leverage my skills and knowledge to contribute to your team's success.
Overview
2025
2025
years of professional experience
Work History
Sales Manager
World Market
06.2024 - Current
Achieved sales goals and company goals.
Made spread sheets for weekly sales targets
Came up with fun and challenging competitions for employees to drive sales goals and company targets.
Recruited, interviewed and hired employees.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Counted large sums of money and accurately did closing/opening procedures.
Picked and packed orders for in store pick up along with ship from store
Completed schematics for products in the store
LEAD RETAIL MANAGER
ZUMIEZ
Hands on experience managing/training all positions
Connected with customers and built strong long lasting relationships, while pitching and building strong sales
Completed thorough opening, closing and shift change functions to maintain operational standards each day
Remained calm and professional in stressful circumstances and effectively diffused tense situations
Created schedules and planned interviews
Managed special store projects to improve store objectives such as inventories and floor moves
Merchandised product to create a great selling experience
Exceeded over 100k in sales every year 2017-2024
Ranked #42 in the company in sales (2023)
Recognized as a top-performing employee of the district
Improved employee's performance goals by motivating and leading them
Led team to achieve top performing store in the region
SERVER
THE ROCK WOOD FIRED PIZZA
Helped customers select menu items by suggesting courses based off personal experience, explaining specials, and answering food preparation questions
Suggested additional items to customers to increase restaurant sales
Cross-trained as host along as helping with tasks such as greeting diners, escorting guests, prepared to-go orders, and helping all around the restaurant
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction
Packed to go orders, and gave them out in an effective time frame
Education
Some College (No Degree) - Psychology
Edmonds Community College
Lynnwood, WA
High School Diploma -
Shorewood
Shoreline, WA
06-2019
Skills
Management
Sales
Organized
Accountability
Staff Training and Development
Strong Time Management
Strong communication skills
Merchandising
Loss prevention
Accomplishments
Exceeded over 100k in sales every year 2017-2024
Ranked #42 in the company in sales (2023)
Recognized as a top-performing employee of the district
Improved employee's performance goals by motivating and leading them
Led team to achieve top performing store in the region
References
Nicole Lam, World Market Store Manager, 408-835 8064
Chelsy Wright, Zumiez District Manager, 214-405-4809
Zach Rosquita, Zumiez Store Manager, 206-245-9805
Shaunda Tippie, Zumiez District Manager, (253) 678-4113, Shaunda.tippie@zumiez.com
Timeline
Sales Manager
World Market
06.2024 - Current
SERVER
THE ROCK WOOD FIRED PIZZA
LEAD RETAIL MANAGER
ZUMIEZ
Some College (No Degree) - Psychology
Edmonds Community College
High School Diploma -
Shorewood
Similar Profiles
Brendan PattersonBrendan Patterson
Wearhouse and Stocking at World MarketWearhouse and Stocking at World Market