Dynamic and dedicated professional recognized for a strong work ethic and exceptional skills in time management, organization, and prioritization. Proven strengths in strategic planning, problem-solving, and effective communication contribute to a successful track record in managing fast-paced environments. With over six years of experience, consistently ensures seamless service delivery and high levels of client satisfaction. Committed to driving results and fostering positive relationships in every aspect of work.
Overview
8
8
years of professional experience
Work History
Treatment Coordinator
Diamondback Physical Therapy
Gilbert, AZ
02.2020 - Current
Investigated and solved billing and claims issues by speaking to insurance representatives via phone.
Strong communicative skills with team members and therapists.
Assisted a number of visitors per day by directing to appropriate personnel and answering average of 20 faxes and emails daily.
Time management, organization and prioritization.
Answered and directed incoming calls using multi-line telephone system.
Updated medical records and documents for patients.
Skilled in Webpt, Prompt, Microsoft Office, Outlook, and One Note.
Scheduled and confirmed appointments.
Interacted with patients throughout their treatment plan.
Tended to patients needs when it came to exercise equipment and personal needs.
Managed more than 30 incoming calls per day.
Input therapeutic exercises and times for billing manager.
Greeted visitors, assessed needs and directed to appropriate personnel.
Checked patients in an out, ran payments and addressed patients concerns.
Medical Transcriptor
Cindy Page
Cookeville, TN
08.2021 - Current
Transcribed medical reports with high accuracy, ensuring clear documentation for healthcare providers.
Reviewed and edited transcripts for grammatical correctness and adherence to medical terminology standards.
Volleyball Coach
Ace Volleyball Club
Gilbert, AZ
11.2020 - 07.2022
Led practice sessions focusing on technique, competitive, and team strategies.
Developed training programs to enhance player skills and teamwork dynamics.
Analyzed performance data to identify areas for improvement in individual athletes.
Worked one-on-one with players to develop individual skills.
Coordinated group outings for team building activities.
Volleyball Referee
AZ Youth Sports
Gilbert, AZ
01.2021 - 05.2022
Officiated youth volleyball matches, ensuring adherence to rules and regulations.
Maintained game integrity by making accurate calls and resolving disputes promptly.
Collaborated with coaches to facilitate effective communication during matches.
Communications Manager
YMCA At Gothenburg Health
Gothenburg, NE
08.2018 - 11.2019
Produced and sent emails to YMCA Members about current and future events happening at the YMCA.
Produced and sent emails for available programs to sign up for.
Posted pictures and flyers on social media pages including Facebook and Instagram of programs happening at the YMCA.
Paraprofessional
Gothenburg Public Schools
Gothenburg, NE
10.2019 - 11.2019
Physically and verbally interacted with students to engage individuals and groups throughout day.
Assisted teachers with lesson preparation and curriculum implementation.
Supervised students and maintained security throughout school buildings and on field trips.
Conducted special assessments and tutoring sessions to support individual student needs.