ARYN REED
American Fork,UT
Summary
I am a persistent individual who is motivated and intentional. I have strong problem solving skills and am able to learn new concepts and ideas quickly. I thrive in a collaborative environment and always look forward to building new relationships with my peers/coworkers as well as customers.
Overview
8
8
years of professional experience
Work History
Specialist
Apple
08.2025 - Current
- Delivering exceptional customer service, resolving issues, to enhance shopping experiences.
- Providing exceptional customer service by attentively listening to needs, and offering tailored solutions.
- Utilizing strong communication skills to build rapport with customers, fostering long-term connections for sustained business growth.
- Assisting peers to develop their skills to help improve the customer experience.
Geek Squad Agent
Best Buy
10.2021 - 05.2024
- Install and troubleshoot various technologies including televisions, phones, computers, video devices, home Wi-Fi systems etc.
- Respond to all inquiries and requests in a timely manner
- Generate additional revenue through upselling or add-on package selling
- Mentored new technicians on best practices in installation and sales strategies and customer service excellence.
Delivery Driver
FedEx
05.2020 - 08.2021
- -Manage time effectively to make deliveries on time, maintaining high customer satisfaction and building brand reputation
- -Drive safely in all types of weather and follow traffic laws to protect company property and the general public
- -Properly load, organize, and secure equipment and orders, ensuring all items are delivered intact
Service Technician
TruGreen
01.2018 - 05.2020
- Uphold top-quality workmanship and excellent customer service
- Ensure equipment efficiency through proper cleaning, maintenance, and operation
- Make recommendations to improve maintenance operations
- Conduct routine and scheduled service checks
Education
High School Diploma -
Eleanor Roosevelt High School
Eastvale, CA06.2015
Skills
- Customer Service
- Collaboration
- Audio/Video Installation
- Smart Home Systems
- Home Theatre
- Knowledge sharing
- Networking Setup
- Technical communication
- Technical troubleshooting
Timeline
Specialist
Apple
08.2025 - Current
Geek Squad Agent
Best Buy
10.2021 - 05.2024
Delivery Driver
FedEx
05.2020 - 08.2021
Service Technician
TruGreen
01.2018 - 05.2020
High School Diploma -
Eleanor Roosevelt High School