Arynn Woody
Clinton Township
Summary
Experienced in customer service and cash handling, with a proven track record of verifying customer identification and account information to ensure secure access to vault contents. Demonstrated ability to organize cash efficiently and resolve customer complaints promptly, contributing to a positive customer experience. Maintained compliance with bank policies regarding safety and confidentiality while accurately recording transactions and preparing daily reports. Skilled in counterfeit detection and transaction reconciliation, ensuring financial integrity and operational efficiency.
Overview
3
3
years of professional experience
2013
2013
years of post-secondary education
Work History
Vault Teller
Loomis armored guard
Highland Park
02.2016 - 09.2017
- Verified customer identification and account information before allowing access to vault contents.
- Organized cash into bundles according to denomination for easy retrieval when needed.
- Resolved customer complaints promptly while providing a positive customer experience.
- Adhered to bank policies and procedures regarding safety, security, privacy and confidentiality regulations.
- Maintained accurate records of all transactions.
- Prepared reports on daily activities including transaction volumes, cash levels.
- Inspected bills for authenticity using counterfeit detection devices when necessary.
- Reconciled discrepancies between actual currency amounts received from customers versus expected amount based on transaction record.
Customer Service Representative
Best Buy
Bloomfield
01.2015 - 01.2016
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided accurate information about products and services to customers.
Education
Chippewa Valley High School
Charter Township Of Clinton, MISkills
- Cash handling
- Transaction reconciliation
- Customer identification
- Counterfeit detection
- Record keeping
- Policy compliance
- Customer service
- Conflict resolution
- Attention to detail
- Time management
- Data entry
- Verbal communication
- Problem solving
- Team collaboration
Timeline
Vault Teller
Loomis armored guard
02.2016 - 09.2017
Customer Service Representative
Best Buy
01.2015 - 01.2016
Chippewa Valley High School